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Brand Haiku for You

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I was invited by my industry colleague and friend, Aaron Strout of Powered Inc., to participate in a fun experiment this morning. He asked me and a handful of other amazing marketing folks to share a brand haiku based on a recent experience we’ve had – good or bad. (Remember, a haiku is: 5 syllables, 7 syllables 5 syllables.)

Well, if you follow me on Twitter and were on this weekend, you likely heard about my recent experience with Toyota and specifically, McGee Toyota in Hanover, MA. It wasn’t pretty. So here’s my haiku for you based on my weekend – if you’d like the full story, read my blog post about the experience – and why it’s crucial for your sales team to understand that customer relationships are way more valuable than customer deals.

Toyota was wrong
Happy customers tell friends
Angry ones tell all

Now that the negative one is out of the way, here are two positive ones – because happy customers should share loudly, too.

Jet Blue I love you
Thanks for TVs and smiles
You get customers

Ideeli is cool
They sell lovely things to me
And they engage me

Follow the brand haiku to Bryan Person and his tribute to Nike, and see more haikus from those amazing marketers by watching Twitter for the hashtag #brandhaiku.

Thanks for the fun, creative and great idea – and invitation – Aaron! Readers, if you have a brand haiku, please play along in the comment section and on Twitter.

 

Persuasive Picks for the week of 12/14/09

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Planet Hollywood Resort & Casino: Social Media, FUN and ROI
Marketing Prof’s Community Manager, Beth Harte gives readers a look into social media efforts coming from the Las Vegas strip via her interview with Brandie Feuer, Director of Interactive Marketing for Planet Hollywood Resort & Casino.

9 Tips for Enriching Your Presentations With Social Media
Savvy business professionals looking to create more interactive and attention grabbing presentations will find value with Olivia Mitchell’s tips for engaging audiences with the most popular online social media platforms.

Is Social Media Privacy an Oxymoron?
Erik Qualman from SearchEngineWatch discusses the decision between maintaining personal and business presences on social media platforms. While not a new topic, it certainly warrants revisiting as privacy features on various sites continue to evolve.

10 Tips for Better Business Blogging
New Marketing Lab’s Colin Browning provides details on his 10 tips for better blogging that are part of the presentation he gave at IDC Insights. He includes his presentation materials via Slideshare as well.

Top 10 biggest social media stories of 2009
From Twitter to “Government 2.0,” Vator.tv’s Ronny Kerr chronicles some of the biggest acquisitions, valuations and emerging technologies throughout 2009.

Persuasive Picks for the week of 09/28/09

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Google Wave Hits Shore. Flash Flood Warning In Effect.
This week marked the first round of invites to Google Wave. Just 100,000 invites have been handed out so far – making the topic a top-trend in no time flat. This post from Louis Gray gives a good run-down of his first impressions.

He Said, She Said: Google Sidewiki
We’ll continue with the Google theme with this post from Beth Harte on MPDailyFix, featuring the lesser-hyped Google Sidewiki. Businesses and web site owners should note the paragraph on “claiming your site.”

Social Media Tools that Save Lives
Arnold Zafra from the RotorBlog share some interesting examples of how social media tools have been used to save lives in the wake of recent disasters around the globe.

5 Twitter Tips for Staying Authentic and Transparent
Michelle Bowles shares some tips for adding to your success on Twitter, but these straight forward and useful gems can (and should) be applied to your activity on all social networking platforms that are integrated into your overall social marketing strategy.

Five sure-fire ways to fail at social marketing
Helen Leggatt provides five tips on avoiding failure when you are preparing to take your first dip into social marketing waters.