Persuasive Picks For Week Of 9/23/13

Social-Media-DoodlesNewsmakers in social marketing tend to be large companies, with big ad spends. Small and midsize companies can sometimes feel as though they’re at a relative disadvantage. MarketingProfs‘ Kerry O’Shea Gorgone speaks with IBM’s Ed Abrams on SMB Social Strategy and Content Marketing who explains the changing landscape, and offers tips for SMBs on social strategy, content marketing, and running a social business.

You have a great product, idea or service. You’ve invested in putting together a solid website. Social media marketing is important, so you have Twitter, Facebook and LinkedIn accounts – maybe even a Tumblr account too. You know social sharing is a key element of success online, but you want the results of your efforts to improve. Luke Chitwood of TheNextWeb says just follow The 10 commandments of social sharing and driving traffic to your website and you’ll engage with customers and draw traffic like never before.

alltwitter-klout-logoEveryone has influence, and Klout has made it their mission to tell each of us what that is. They accomplish this by using data from your social networks to gauge your Klout Score. And as your score increases, it becomes exponentially harder to increase your Klout. But there are things you can do to proactively boost your score and, more importantly, keep it as high as possible. AllTwitter Co-editor Shea Bennett posts a visual guide to help boost your score – 4 Tips To Increase Your Klout Score [INFOGRAPHIC].

As a small business, you may think it’s impossible to get the word out about what you do. Marketing doesn’t have to be hard or expensive. Sometimes the simplest ideas are the most effective. Eric V. Holtzclaw, author and founder and CEO of Laddering Works, pens 10 Simple Marketing Tips for Small Businesses on Inc. to help get the word out about your business and watch it grow.

10 Grammar & Spelling No-No’s for PR Pros

proofreadingIf the number one thing on which PR people are judged is our reporter rolodex, grammar and spelling savvy ranks a close second. Make sure you don’t fall prey to some of these common mistakes:

No. 1: Your & You’re
“Your” is possessive, as in “your client” or “your press release,” when “you’re” is a contraction of “you are.” A handy tip: When in doubt, insert that phrase (you are) into the sentence, and use it if it still makes sense.

No. 2: Its & It’s
Same idea here – “its” is possessive, as in “the early bird got its worm,” whereas “it’s” is a contraction of “it is.” Try the same swap in a sentence – you wouldn’t say, “the early bird got ‘it is’ worm,” right?

No. 3: Numbers
According to AP Style, numbers one through nine should be written out, and figures should be used for 10 and above. (Bonus: When writing percentages, always use numerals with the word “percent,” not “%.”)

No. 4: Fewer & Less, More Than & Over
Use “fewer” with things you can quantify (e.g. fewer than 10 pieces of coverage), whereas “less” is used with hypothetical quantities (e.g. Their launch was less successful than ours). Along those same lines, “more than” is used with numbers, where “over” generally refers to spatial elements (e.g. She sent more than 25 tweets; I positioned the logo over the text in the document).

No. 5: Complement & Compliment
To “complement” something is to add to or supplement it (e.g. That color really complements your complexion), whereas a “compliment” is an expression of praise or admiration (e.g. That color looks great on you!).

No. 6: Into & In To
The word “into” answers the question, “where?” – although it doesn’t necessarily need to be a physical place (e.g. I walked into my office). The words remain separate when they happen to show up next to one another in a sentence (e.g. My boss came in to see me).

No. 7: E.g. & I.e.
The abbreviation e.g. is Latin for “exempli gratia,” meaning “for example.” The abbreviation i.e., on the other hand, stands for the Latin “id est,” meaning “that is to say.” Here’s an example: “We like social media—e.g., Facebook, Twitter, LinkedIn.” Or you might write, “We like social media—i.e., we’ve made a point of connecting with others.”

No. 8: That & Who
Always use “who” when referring to people. Otherwise, if you say something like, “employees that are present today in the office,” you’re referring to them as objects.

No. 9: Affect & Effect
“Affect” means “to influence” (e.g. This heat is affecting my ability to concentrate), whereas “effect” is a result (e.g. The heat has had an effect on productivity levels in the office).

No. 10: Alot & A Lot
Trick question! “Alot” is not a real word, so always be sure you separate the two. And, when in doubt, try to replace it altogether with a number or something like “many” or “ample” to sound more professional.

“Influencers Who Inspire” Our Latest Interview with Dan Rowinski, Mobile Editor at ReadWrite

dan_rowinski_headshot (3)This week we are happy to share our latest interview with Dan Rowinski, Mobile Editor at ReadWrite. We follow Dan’s work religiously and are excited to share his thoughts on working with PR people, what he loves about Boston and what he loves about his current role.

How did you transition from covering sports to covering technology? What do you miss about it?

My transition from sports to tech had a lot to do with the advanced study of baseball statistics. In baseball nerd circles, these are called sabermetrics. You ever heard of Moneyball (first a book, then a movie starring Brad Pitt)? For a long time I studied these advanced statistics to the point that I knew them by heart. It awakened a very statistically-driven analyst in me and taught me that I could basically learn anything and break it down into simple, understandable terms for my readers.

After I left TBD.com in D.C., I was on the lookout for a steady gig in either tech, sports or investigative reporting. I like tech and have always had kind of a casual interest in how things are made and then put to use. So, I landed at Government Computer News writing about smartphones. The clincher for me in getting that job was telling one of the editors at GCN about how I had taught myself sabermetrics and how that learning process informed my world view. Hurray for baseball.

What I miss most about sports is being at the arena or ballpark and the competitive but close-knit relationship with other beat reporters. They all may work for different outlets, but it is kind of a club. What don’t I miss about it? The fact that most professional athletes are trained to say absolutely nothing of substance. Lots of, “I trust my teammates and god” (in that order), type of quotes.

As a native of the Boston area, what do you love most about our city?

You ever been the Green Dragon Tavern? It was supposed to be the headquarters of the American Revolution and guys like Sam Adams and Paul Revere met there to discuss the resistance against the British. The actual Green Dragon was torn down in 1854 and the current pub (tucked behind Bell In Hand by all those bars on Union Street) is a few blocks from where the original building was. But, it is still a part of history, of both Boston and the United States. Boston is full of those little types of places. Hell, Harvard is quite a bit older than the U.S.

I love history. I have a degree in it (next to my English degree and Master’s in Journalism). I love living in a city where major history is so casually interspersed with the everyday and modern.

Also, the Red Sox. 😉

As a journalist, what is your biggest pet peeve about PR professionals?

Multiple emails. If I don’t answer the first time, the pitch may have gotten lost but not bloody likely. I am well on top of my email. If a PR person sends two, three, four or more follow ups, I will actually ban them to my spam folder. This is probably the worst possible outcome for a PR person trying to get my attention because it will mean that all subsequent communication from them will go to my spam. There is a good chance I wasn’t interested in the pitch the first time. I don’t have time to respond to everything, so my silence is generally my answer.

That being said, I archive just about every single email I get. It is a fairly large archive at this point. If I am looking for something on a particular topic, I search my email for products, points of reference and people to talk to. It’s a resource, just like Twitter is a resource or Google+ (yes, I use Google+).

Also, don’t ever, ever, ever cold call me if we have not communicated before. I might give you 30 seconds, if you are lucky.

Also, don’t send things to me in the mail (actual, physical mail) if I have not asked for them and am expecting them. The PR person from Mophie once sent me a lunch box before CES with one of their battery packs and some energy bars. Clever, I have to say, but really annoyed the hell out of me.

What has been the most fascinating interview you have conducted over the years?

It was actually a series of interviews in a 24-hour span. When I was still covering government tech and doing freelance sports, I talked to former NASA CIO Linda Cureton and former CTO Chris Kemp. The next day I covered both a Washington Capitals game and then a Wizards NBA game that night (one of those rare days when both teams play on the same day at the same arena and the bull gang has to change over from the ice to the parquet). So, within that day I interviewed both Cureton and Kemp as well as Capitals star Alex Ovechkin and San Antonio Spurs power forward Tim Duncan. That was pretty cool.

Of those interviews, Kemp was the most fascinating. This was when tablets were still pretty new and Kemp (who now is the CEO of a cloud company called Nebula) gave me one of my favorite lines ever; “tablets are the gateway to the cloud.” That has stuck with me as I have studied the confluence of the cloud and mobile revolutions.

What do you love about your job?

Learning. I feel like I have gotten another whole degree since becoming a tech reporter. I study everything mobile, all day just about everyday. Been doing it for years now. I’ve gotten to the point where I might be able to cobble together a book or two on subjects like mobile payments and the proliferation of the app. I like to get pretty wonky with my articles sometimes, so I will find and study source code or take a look at new integrated developer environments. Basically, my job allows me to absorb information and that makes me really happy.

Outside of work, what are you passionate about?

I am a pretty big cycler. I have a very nice Jamis racer road bike. Love to get out into the roads in Metro West and do 50 or 60 miles around Lexington and Concord.

After I stopped being a sports reporter, I have always rediscovered the pleasure of being a sports fan. I love baseball. When you are a sports reporter, it becomes a job. Even if your job is to wake up and go watch hockey for a living, there are days (everybody has them) where you just say, “I don’t want to go to work today.” You lose that exuberance that made you a fan in the first place. It took a couple of years for me to get over that but I have found that I can once again watch the Red Sox game and enjoy it without having to worry about filing a story as soon as the game ends.

What is next for you for the remainder of 2013?

Work, work, work. Absorb more knowledge. Get ready for the mobile product blitz that is the holiday shopping season. Looking forward to seeing exactly how Apple has cobbled together the new aspects of iOS 7 with the iPhone 5S. Also want to see whether the concept of the “smartwatch” becomes a popular product item. My editor-in-chief Owen Thomas is not a fan of the smartwatch, but I think it could be really cool. I want to be like Dick Tracy, damnit, and I don’t want to have to tether my smartphone to a watch to be able to do so. A couple scheduled trips to New York and San Francisco (those are the only places I seem to go these days) and then home for Christmas. Trying to take it easy on the travel because my spring travel schedule is brutal (Las Vegas, Barcelona and Austin, Texas).

Other than that, just keep on keeping on.

You’ve Been Endorsed! A Wish List for LinkedIn Validations

JerrySeinfeld9Indulge us as we channel Jerry Seinfeld for a moment: What is the deal with LinkedIn endorsements?

First off – they’re everywhere lately. There are days when the bulk of the updates we see consist only of one contact endorsing or being endorsed by another.

  • Adam was endorsed for Social Media
  • Eve was endorsed for Corporate Communications
  • Bob B. endorsed Lisa for Public Relations

Don’t get us wrong. We LOVE getting endorsements! Who wouldn’t appreciate unsolicited compliments from colleagues and associates? True, there is that pesky sense of obligation to return the favor, but that’s a minor inconvenience in return for what amounts to a recommendation, right?

But is it a recommendation? In many cases the skills LinkedIn lists for endorsement are somewhat vague and most definitely impersonal. That said, public relations, social media strategy and press releases are rather critical skills to have – especially in our business. But those are the things we can (and should) include in our profiles; they aren’t particularly unique skills, and with the increase in endorsements lately, their shine and influence has begun to fade.

This got us thinking: What might be more valuable (and loads more fun) would be the option to endorse a person for soft skills, personality traits and unique characteristics – you know, the stuff that really reveals how useful – or liked – he or she may be.

So without further ado, here’s our list of the endorsements we’d love to receive and give on LinkedIn:

  • Being a team player
  • A positive attitude
  • Contributing unsolicited ideas
  • Posting engaging, thought-provoking tweets
  • Learning something new (and sharing it)
  • Being a cheerleader
  • Working like an entrepreneur: doing what it takes to get any job done
  • Leading by example
  • Financial wizardry
  • Creative client concoctions
  • Mind blowing content
  • Happy employees
  • Innovation
  • Being detail-oriented
  • Being trustworthy
  • Walking the talk

Do you think LinkedIn endorsements are useful? And what’s on your endorsements wish list for LinkedIn?

Brilliant Example Of Engagement Reminds Us All To Keep Pushing The Envelope

bodyformTo say that the lines between PR, media and marketing are blurred is putting it mildly. What was once about facilitating and gatekeeping has now become a creative free-for-all as more brands step into the role of content makers to try to strike a chord with their respective audiences.

As an agency, we’re constantly thinking about best practices among the complimentary disciplines, along with how we can leverage a combination of them most effectively for our clients.

One of the more recent discussions was around engagement on social media. While we’re all familiar with it from a personal perspective, it’s still an area that can be a challenge from a business standpoint.

Even though there’s a general understanding among brands that social media is a marketing tool that can help them reach out to their customers, it can be difficult to convince them to loosen the reins and fully harness their network’s power to unlock the true potential.

Bodyform 1But rather than brainstorming something like a list of the “10 tips for better social media engagement,” we simply wanted to show an example of the magic in action in this video from UK maxipad maker Bodyform, made late last year. The company created it in response to a man’s tongue-in-cheek “rant” on their Facebook wall, claiming that he’s been lied to about the “happy periods” depicted in their ads over the years.

What might make some brand managers bury their heads in the sand to avoid addressing, Bodyform embraced as an opportunity to get a conversation, ahem, flowing in its community.

“We found Richard’s post very amusing and wanted to continue the positive dialogue around periods that this generated,” said Yulia Kretova, brand controller for Bodyform, in a statement. “…Breaking down the taboo around Bodyform and periods has always been a challenge, and I hope that we have started to address this.”
The result? Well, not only did it delight fans and followers, but the video went viral, and we’re still talking about it months later as a hilarious – and effective – example of engagement at its best.

While the saying “no publicity is bad publicity” will always be up for debate, there’s no denying that any kind of feedback – even negative – can be a major opportunity in social media to convert its loudest naysayers into its most fervent fans. And that’s something none of us should overlook – period.

Persuasive Picks For Week Of 8/5/13

google_prGoogle updated its webmaster guidelines that target core PR practices around press releases. Silicon Valley journalist blogger and ZDNET contributor Tom Foremski weighs in on the negative impact this will have for the press release. Check out his take Did Google just kill PR agencies? to find out more on the updated rules on links and keywords in press releases and how they may affect your future release plans.

Facebook Changes News Feed To Bump Up More Relevant Content – Called “Story Bumping,” the changes move up older stories to the top of a user’s News Feed if they missed them during a previous visit to Facebook. Forbes writer Tomio Geron clarifies the changes and shares some initial reactions and results.

29_29NOV_010.jpgAll marketing practitioners are seeking ways to save money and get a bigger bang for their budget buck. How to do that isn’t at all obvious. MarketingProfs‘ Ardi Kolah explains that sometimes the answer can be staring you in the face and offers 10 Ways to Stretch Your Marketing Budget

Social has become a critical component of the overall digital advertising market. As Facebook, Twitter, LinkedIn, and others have emerged as social network leaders, they have created powerful new ways for advertising to reach consumers. In fact, some $11 billion will be taken in advertising revenue in social media in the year 2017 – that’s according to this incredible infographic that looks at the rise and rise of ad sales on social sites. A Brief History of Social Advertising via The Next Web.

Summer Fun at IMS13 With PerkettPR – Get Your Schwag With Bite

ActualSharksIf you’re attending IMS in San Francisco today, please be sure to find our own Jennifer Hellickson, who will be giving away these cool shark bottle openers to the first 100 folks to connect with her. We’re having some fun at the show by combining our love of summer, Shark Week and our intent on delivering killer marketing. Find Jennifer at the show (hint: follow her or us on Twitter to help you do so) and you will also get directions on how to enter a chance to win our $100 gift card drawing, which will be announced on Friday, August 2 at 10 a.m. PST/1 p.m. EST on Google+, so join us there, too.

If you’re not at IMS this week, take heart! We also thought it would be fun to share some shark trivia, so follow along today and tomorrow on Twitter or Facebook and test your shark knowledge. We’ll be randomly choosing five online folks to receive a complimentary bottle opener as well. (Hint, you could increase your chances by tweeting with @PerkettPR and #killermarketing in your tweets!)

Enjoy learning at IMS, San Francisco, and contact us if you need help taking a bigger bite out of the industry with #killermarketing strategies.

PerkettPR Turns 15 – Thank You!

ppr_15_anniversaryIt’s hard to believe that this month, PerkettPR has been in business for 15 years! I started the agency with a vision to deliver a unique and valuable experience for companies seeking a better marketing and PR partner. Although we started with a focus on VC-funded startups, we have expanded our expertise over those years to include servicing some great public companies as well – Fleetmatics, Constant Contact, WebEx, Time Warner Telecom, Juniper Networks and many more. We continue to work with startups that need creative, effective and amazing market launches – and to build crediblity, awareness and engagement for more established companies around the world in the tech, higher education, health care and consumer lifestyle industries.

Like any 15-year-old, we’ve got the energy and excitement to continue with unbridled enthusiasm and a belief that we’re unstoppable. Unlike most 15-year-olds, we know who we are, what we want to be and where we’re going. That’s not only a nice feeling, but a great place to be in order to deliver tremendous value to our clientele. We don’t need to be the biggest, but we do strive to be the best. We don’t need to be the most popular, but rather we’re grateful for the network we do have. (We take great care to support those who support us.) Our corporate vision is to be the most innovative, creative and effective communications partner that our clients have ever worked with.

Thank you to everyone who has believed in that vision – especially clients who have hired us repeatedly over the last decade and a half. To have folks move on to other companies and hire us over and over again is always the best testament to our ability to deliver ROI. I’d like to specifically thank people like Karen Leavitt, John Burnham, Donna Parent, Greg Shenk, Mark Pascarella, Mike Doyle and Jonathan Tang – clients who have not only hired us more than once, but recommended us to others. Thank you to so many industry friends like Jon Swartz, Michael Krigsman, Morris Porter, Stephen Hultquist, Ann Handley, Christen Rice Gentile, Marie Domingo, Mike Pratt, Stephen Dill, Jeremiah Owyang, Rick Faulk, John Jantsch, Joel Libava, Terry Frechette, Robert Scoble, Tyson Goodridge, Sarah Austin, Chris Selland, Aaron Strout, Karen DeWolfe, Dayna Verstegen, Diane Hessan, Kate Brodock, George Hulme, Russell Mix, Jennifer Leggio, Don Dodge, Ramon Ray, Mitch Wagner, Tory Johnson, Michael Arrington, Rachel Happe, Laura Lake and others who have worked with us in various ways over the years – whether writing with or about us, inspiring us through engagement, sharing their opinions on our clients or our campaigns, serving as pseudo mentors and advisors, or simply speaking up on our behalf during times when we could not. Your support – subtle or blatant – has helped us to continue to work with great people and companies, and to learn and grow in a myriad of ways.

There are so many other people – family, friends and of course, current and former employees, even industry “frenemies” – who I am eternally grateful to for helping us reach this 15th year. I have learned from each of you – both good and hard lessons – and I am grateful for such a strong network of intelligent people to learn from every day. I am also very blessed to have such a great group of employees – many of whom have stayed with PerkettPR for more than half of its life! And anyone one who knows the typical retention rate of an agency, knows why that’s such an amazing attribute.

Speaking of our employees, a few of them thought it would be funny to celebrate 15 years by sharing awkward teenage photos of us at that age. Click here to Like us on Facebook and see them – and to find out “What we know now that we wish we had known then.”

Here’s to another 15! Thank you!

“Effective Executive” Series with Jamie Walker of Fit Approach and SweatGuru

JamieWalker_PhotoCreditVictoriaDavis

This week’s “Effective Executive” interview is with Jamie Walker, co-founder of Fit Approach and SweatGuru, fitness fiend and all-around energetic entrepreneur.

Jamie, along with business partner Alyse Mason Brill, launched Fit Approach, a health-centric community, blog and class booking service, back in 2009. Their initial cult following evolved into an impressive (and intensely-loyal) online and offline community, so the team spun off the class-booking portion of the site, creating SweatGuru – the “Open Table” of fitness – last year.

A self-proclaimed “professional hustler who thrives on forging strong partnerships,” Jamie leads vision, strategy and business development for both companies. We asked her about this role, along with some of her business best practices and what’s on deck for the remainder of 2013.

SweatGuru is winning accolades left and right for being one of the hottest San Francisco startups – have you found it difficult breaking into the Silicon Valley boys’ club?

I wouldn’t say that it has been difficult breaking into a male-dominated space, but it has been a challenge that we’ve come to love tackling on a daily basis. My co-founder, Alyse Mason-Brill has a great, short response to it all: “We won’t back down!”

And that’s really the truth. Every day, we work on something that we absolutely love, live and breathe – it makes building a product that will change the fitness industry so much easier. We’re winning awards, but it is only because our fitness community has come to know Alyse and me so well, so they support us and encourage us week after week.

We have had some memorable encounters, though. Like being called “little girls” or the infamous VC who remarked that he “didn’t make investments based on boobs.” Situations like those just add more fuel to our fire. We’re creating a product we believe in and confident that it will make some noise, and that’s why we keep running so hard.

Your professional background is in PR/Marketing. How does that help you in your gig now as an entrepreneur?

Everybody has great ideas and concepts in their minds that they think will be groundbreaking. But an idea without a vision, plan or goal is just that – an idea.

Having worked in marketing and PR for seven years, I was fortunate to learn from a lot of smart people. From building a brand to the art of networking and making personal connections, I can definitely rely on what I did as a marketing and PR geek. Now, we have an idea with a solid roadmap and marketing team behind it. Never underestimate the power of good PR and marketing.

You’ve built a really engaged, loyal community – both online and offline. Can you share your top three tips for engagement and community-building?

This has been one of my favorite parts of this journey so far. But that doesn’t mean it was easy. It takes a lot of hard and genuine work to build a real, engaged and authentic community. If I had to narrow it down into three tips, it’d be this:

  1. Dedicate yourself for the better good of the community – They’ll learn to trust you as a result of that.
  2. Embody the community – If you aren’t involved and making it a huge part of your life AND enjoying it, how can you expect others to?
  3. Be authentic and transparent – Believe in what the community represents, and don’t be afraid to show it. You can’t fake that; people will see right through you.

You’re one very active lady! Tell us about your own athletic pursuits – i.e. how the heck you manage to stay in shape, despite a super hectic schedule.

I follow one major rule of thumb: Staying in shape is not optional.

If I were a dog, I’d be the breed people would be hesitant to buy because I need a lot of space and exercise to stay sane. If I go a few days without a workout or yoga class, I start to feel sluggish, cranky and am not very fun to work with. (But don’t worry; I won’t pee on your carpets, ha!)

That being said, regardless of my schedule or late nights, fitness is essential to my day. The alarm typically goes off at 5:30am, and I’m up and running – literally.

Running and yoga are my two mainstays. I’ve been doing ultra-marathons for the past eight years – I love the 50-milers, but am aiming to conquer the 100 in the near future. Yoga is one of the main reasons I can stay on the daily grind and not feel a letdown. It really does help keep you grounded and focused on the bigger picture.

Tell us, what’s your favorite part of your job(s)?

The fact that it doesn’t feel like a job…I love what I do and love the people I work with.

Also, when it comes to being an entrepreneur, the trial and error of creativity is a fantastic experience. Whether I’m alone in the office or brainstorming with others, the power to create and do things that you want, and then DO them…it’s a really cool feeling. It’s so rewarding. I’ve grown a lot in the past couple years – learned so much – and am humbled by the experience.

Finally, what’s next for you for the second half of 2013?

This both excites and frightens me all at the same time: We’re launching SweatGuru, I’m running a 100 in September and planning my wedding. That’s all. 🙂

Persuasive Picks For Week Of 7/1/13

uncovering-true-insightsIt’s undeniable that social networks are embedded in our daily lives. Business2Community contributor Jeff Bullas thinks is worthwhile to put that in some perspective and see what the social media landscape looks like from time to time. In review, he posts 5 Insights Into The Latest Social Media Facts, Figures and Statistics to ponder.

If there’s a bible for the new media world, it’s likely The New Rules of Marketing and PR. MarketingProfs‘ Ann Handley sits down with author David Meerman Scott to talk about the revised and updated edition, What’s New With the New Rules of Marketing and PR, and whether the new rules are still… well, new.

status-update-tipsDo you want to know how to dramatically improve your social media response rates? Write better tweets and status updates. Shea Bennett AllTwitter co-editor explains  more in his post 10 Quick Tips For Better Status Updates On Twitter And Facebook [INFOGRAPHIC], courtesy of The Social Skinny.

Just writing your message online is not enough. In order to effectively persuade your readers, it is essential to understand how people consume content online. Austin-based writer and editor, Laura Hale Brockway summarizes a recent Nielsen Norman Group report, and subsequent Jakob Neilsen Alertbox Post:  “Website Reading: It (Sometimes) Does Happen.The report details how effective page layout and good information architecture can guide users to your content. Laura offers her take on some practical advice from the report in 13 writing tips for the Web via PRDaily.