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Persuasive Picks for the week of 07/18/11

EngagementsWhat is Engagement in Social Media?
Angela Hausman explores the definition of “engagement” via this post on SocialMediaToday. Be sure to read through the comment thread for additional definitions and view points from the SMT community.

What does Google+ mean for your social media policy?
Technologist David Reinhardt expands on the potential impact Google+ will have on the way we maintain personal and work relationships and the added complexity this new social platform could add to your organization’s social media policy.

How to Turn Customers Into Loyal, Raving Fans
Mike Michalowicz, author of “The Toilet Paper Entrepreneur” expands on the value and importance of under promising and over delivering when it comes to building the ultimate customer base, via this post on WSJ.com.

Is Social Media Experiencing the Search Engine Consolidation?
Fast Company expert blogger, JD Rucker, explores the idea of a future where social platforms begin to consolidate and morph into new sources of online search.

Email Metrics: Open, Click Rates Highest in the Morning
Gain some insight into becoming a better email marketer in this MarketingProfs post that shares key findings and great statistics from a recent MailerMailer report.

Persuasive Picks for the week of 05/02/11

Measure Metrics6 Social Media Metrics for SMBs To Track
Congrats! You’ve finally launched your brand on a few social platforms and you’re starting to make some headway with your efforts – but, how do you really know if you’re doing it right or if its working? Tracking a few basic metrics will help keep you on track, and Lisa Barone suggests a few to help get you started via this post on SmallBizTrends.com.

Social Media And The Modern Startup
Fast Company Expert Blogger Aaron Arnold explains how “social media allows early adopters to share the experience without the risk of being the entrepreneur creating it” via his own personal experience.

Social Media Policies: Let’s Talk About What You Should Do
Creating a social media policy for your organization can be a tricky task. Its almost like you need to be controlling without being controlling, right? Most organizations base their policies on telling employees what they can’t do when it comes to using social media. This GigaOm.com post from 

Video and Social Media Marketing: Getting C-Suite Executives To Lead

How Barbie & Ken Were Reunited by Social Media
Mashable‘s Erica Swallow began writing about Mattel’s social campaign to reunite Barbie and Ken earlier this year, and I selected her initial post as a Persuasive Pick back in January. This week, she follows up with more detail about the campaign and shares the results of its success.

Image Credit: RambergMediaImages

Persuasive Picks for the week of 12/06/10

Social Media Success: 5 Lessons From In-House Corporate Teams
Providing internal resources for social media related tasks is almost always a challenge for brands to tackle. What type of success might your brand be able to obtain if creating a dedicated team became a reality? Mashable‘s Amy-Mae Elliott shares five stories from brands that have made the leap and have enjoyed success through building their own social media teams.

Social Media Gains Ground in PR Biz
John Egan of the AustinInnovation blog shares highlights from a recent Vocus survey that shows social media becoming more important to PR professionals throughout 2011.

Does the World Need Another Social Media Site?
Just when you think your social media toolbox is filled with everything you’d ever need, something new pops up to steal your attention. Could Hashable be the next big contender for your social attention? SBTV.com CEO and Fast Company Expert Blogger, Susan Solovic gives a brief run down of what makes Hashable stand out from the crowd.

Five B2B Trends for 2011
A new year typically means that a plethora of “trend prediction” posts will invade the blogosphere. This one in particular caught my eye, as Lisa Nirell from EnergizeGrowth, LLC shares potential trends that will be of interest to those in the B2B space.

Introducing the New (Facebook) Profile
Facebook launched a new look for personal profiles – the new features almost give profiles a LinkedIn type feel. Facebook users can opt-in to use the new profiles now while Facebook plans for a full rollout in the beginning of 2011. Learn more about the changes after the jump and read more on the official Facebook blog.

Persuasive Picks for the week of 08/30/10

It’s Not About the Pizza and 7 Other Social Media Insights
Fast Company Expert Blogger Drew Neisser shares eight tips from Ramon DeLeon – a man who made the  transition from pizza delivery to delivering social media keynotes around the globe.

Raising Your Social Capital: The Two “O” Process
This Technorati post by Jessica Valenzuela shares several tips on maximizing your social efforts through a combination of online and offline activity.

Older Americans Flocking To Social Networks
InformationWeek‘s Antone Gonsalves highlights the recent findings from the Pew Research Center’s Internet & American Life Project’s study on age and Internet usage that found Americans ages 50 and up are becoming more active on social networks and online communities.

U.S. companies spend for social media tied to customer loyalty
Katie Deatsch from InternetRetailer.com shares the results of a recent study from Colloquy and the Direct Marketing Association that found that the U.S. companies are willing to spend more of their budgets on social media when it’s tied to customer loyalty.

Ten Corporate Social Media Mistakes
“Evolved Technologist” Dan Woods recently spoke to Christy Schoon, Director of Business Consulting at NewsGator, who shared 10 mistakes commonly made by companies jumping into Enterprise 2.0 and Social Media – via this post on Forbes.com.

Persuasive Picks for the week of 06/28/10

Why We Check In: The Reasons People Use Location-Based Social Networks
Is it for the colorful badges or the chance of a spontaneous meet-up with like-minded people? Marshall Kirkpatrick explores these and other reasons why people are becoming obsessed with “checking in” on location-based social networks like Foursquare and Gowalla.

Social networking sites: 10 mistakes organizations make
Steven Overly from the Washington Post provides these helpful “back-to-basics” tips that highlight many of the things organizations aren’t doing right when it comes to integrating social media with their online marketing strategies.

ROI: Marketing’s Best Frienemy
Helena Bouchez explores Christopher S. Penn’s statement on a Marketer’s accountability of their efforts and how it effects the success or failure of the bottom line.

Why Your Release Might Not Make It In to Google News
Business Wire’s Joseph Miller explores several reasons why the carefully crafted press release you worked so hard on might not show up on Google News, and he provides some helpful tips to ensure that it always does.

Social Networking Affects Brains Like Falling in Love

This Fast Company post explains how Neuroeconomist, Paul Zak has figured out that social networking releases a chemical in our brain that triggers “empathy, generosity, trust and more.” Click the link for the full read, or get the 50 second run-down via the video below.

PerkettPR Interviews Robert “Scobleizer” Scoble, Part II: Good PR, Bad PR, Great Leaders and More

We continue our interview with Robert Scoble, “The Scobleizer,” as he gets into some interesting PR and business topics. Scoble tells us how Google helps him deal with PR executives, what makes a good PR pitch, what PR emails will get trashed and what makes a PR person smart in his eyes. He also shared his opinion on what makes a great leader, what his “non-techie” pastimes are (hint: take him to a sushi spot!) and if he ever, ever unplugs. Be sure to check out Part I of this interview if you missed it.

 

 

 

NOTE: We’re reviving our interview series of influencers, media and entrepreneurs across industries such as tech, fashion and healthcare. If you have an interesting subject for us to consider, please email blog [at] perkettpr [dot] com!

PerkettPR Interviews Robert “Scobleizer” Scoble, Part 1: tech, blogging, social media & more

In PR, it’s important to pay attention. Paying attention means listening, reading and following – especially when it comes to industry innovators. One of the biggest tech influencers we follow is Robert Scoble, otherwise known as “Scobleizer.”

While Robert now has a corporate job as a video blogger for Rackspace – where he is building a community for people fanatical about the Internet called building43, he has long been a technical evangelist. Also a published author of Naked Conversations: How Blogs are Changing the Way Businesses Talk with Customers, with Shel Israel, Scoble is probably best known for his blog, Scobleizer, which came to prominence during his tenure as a technical evangelist at Microsoft and is now unarguably one of the top tech blogs around. Scoble also used to work for Fast Company as a video blogger, where he learned his fair share of dealing with PR people.

PerkettPR sat down with Scoble recently and asked his opinion on everything from how kids influence his perspective to what his favorite sites are (hint: tweet, tweet) and how he uses them, to what he wanted to be when he grew up. Here, in Part I of our two-part series, you get to know a little bit about how he got started (there were only about 200 blogs around when he did!).

 

 

 

Persuasive Picks for the week of 03/08/10

turbotax-facebook-page Social Media Lessons from the Big Brands: Intuit Edition
While most big brands are still just experimenting with social media, some have jumped in with both feet and are finding success. This post from Chris Crum explores how tax and financial software giant Inuit has integrated social media strategies into many facets of their business.

18 Use Cases That Show Business How to Finally Put Customers First
In this MPDailyFix guest post, Jeremiah Owyang shares a great set a use cases to help companies “scale to keep up” in the rapid-paced world of social media.

Social Media Marketing: Are You Spread Too Thin?
Its not too difficult to get carried away trying out the latest and greatest social media tools and platforms. Before long, you find yourself swamped trying to keep them all updated. Fast Company Expert Blogger, Rich Brooks, shares advice – hint: keep focused on business goals.

Do You Have a Social Media Disorder?
Noah J. Nelson from YouthRadio.org notifies us of several new (and very humorous) “personality disorders” that have surfaced with the rise of social media in this reprint on the Huffington Post.

The Truth About the Average Twitter User
Mashable co-editor Ben Parr shares the hard facts about Twitter usage from a recent study by Barracuda Networks.

From Fast Company to Boston Business Journal to Mass High Tech to… Peru? “Journalists Are People Too” Continues with Doug Banks

Doug Banks has seen his fair share of PR pitches – having worked at various tech publications over the years. In our continuing effort to help PR executives and journalists better understand each other, we interviewed Doug recently. From cold-weather camping with his children, to keeping the newsroom connected with Mass High Tech’s readers, Doug knows how to work hard, play hard and keep his priorities in check.

PPR: You are the Editor for Mass High Tech; how long have you been doing that and what do you find most fascinating about New England’s high tech industry?

I’ve been editor since 2005, when I came over from our sister paper, the Boston Business Journal. I started reporting in 1992, but I’ve been doing business journalism in Boston since 1998, when I joined the BBJ. I left there to go to Fast Company magazine from 2000-2001, where I got to see the highest heights of the tech industry and then one of the lowest lows (assuming we’re not at the lowest low right now). The most fascinating thing about New England’s high tech industry? Probably its ability to change, on the fly, without much notice. In barely four years, the complexion of this region’s economy has undergone seriously rapid transformation.

PPR: With all the chatter about traditional media and the PR industry dying, what are you guys doing to stay relevant, informed and connected at Mass High Tech?

Our readership is geographically and demographically niche, so we’ve been spared from some of the carnage going on nationally in journalism. But a bigger reason, I think, for our ability to not be dying, and to stay relevant, is our move last year to redesign our web site, add new industry-specific email newsletters and news digests, and get more active in the places our readers are hanging out and looking for their news. And that’s why you’ll find a better collection of RSS feeds, you’ll find us with a very active Twitter presence, and (at long last) finishing up a Facebook presence. We’re also doing more targeted things, such as launching new Linked In groups specifically for All-Stars and Women to Watch honorees to help them network with one another better.

Ultimately, it’s all about staying connected to our readers, knowing where they are and what they’re doing and reporting it in as many forms as necessary. And we’re the first to admit that we have a lot more to do.

PPR: What’s it like these days in the newsroom? What’s the most impactful change that you’ve experienced in your industry/job over the last five years?

It’s busier than ever. All newsrooms, not just ours, are so multimedia now. If you asked me 10 years ago, or even five years ago, how many reporters would have to tote video cameras around to capture video interviews while they’re doing interviews for the print edition and then for the web site, I would have thought you were crazy. Now we’re asking reporters to file information for creating online maps, mashups; we’re asking them to not only shoot video, but help edit it; we’re asking them to promote their stories on the social networks. I mean, they’re doing it all — it’s definitely different. And I will say this — it’s never boring.

PPR: It’s just warming up – what did you do to keep yourself entertained during New England’s long winter?

I love camping and I don’t let the cold stop me and my kids from enjoying the outdoors. My daughter and I love playing in the backyard snow, and my son and I recently went to Maine for an overnight camping trip. We also spent an outdoor activity day in Gardner and in January I organized an indoor overnight as part of a church-based scouting program I’m involved in. So entertainment, when you have kids, is never difficult.

PPR: Name the most interesting place you’ve ever visited.

Tough one. Most recently? Probably Bryce Canyon in Utah, in 2007. My daughter and son, 5 & 7 at the time, hiked the entire canyon, which is practically 8,000 feet above sea level. They’re hardcore.

PPR: TV, Internet or books?

I’m 30/30/30. Books in the morning when I first get up, Internet all day, TV at night to wind down.

PPR: Did you always want to be in journalism? If you weren’t an Editor, what would you be?

I always thought I wanted to be a teacher, but found that I was pretty good at digging up news, so I ended up as a reporter. And I still get to teach — I’ve been an adjunct at Emerson for a few years now and BU before that, as well as a number of community colleges when I first moved to Boston. If I weren’t an editor, I’d probably be a teacher of some kind.

PPR: What’s your favorite type of food?

Lebanese. My wife’s cooking, in particular.

PPR: What would we find on your iPod?

Podcasts? Spanish and Brazilian Portuguese language lessons; Music? R&B, soul and contemporary gospel. But mixed in with the Stevie Wonder and John Legend is some Pixies, early REM, Van Halen and U2. My tastes are eclectic.

PPR: What’s the most daring thing you’ve ever done?

This July, I’m going to Peru, up the Amazon River, with a team of people to build a school/church building for a couple of local villages there. I haven’t done it yet, so it doesn’t really answer the question, but judging from how far remote we may be going, it’s the only thing I can think of at the moment.

PPR: What three words would other people would use to describe you?

Most people I know are too wordy to use just three words. I would hope they would use words like “authentic.”

PPR: What’s one thing that would surprise people about you?

For people who only know me through work? Probably my commitment to putting family and faith first. Work is important, but it doesn’t come close to those two things.