Newsweek turned to our Founder & CEO, Christine Perkett, for her professional analysis of Jason Sudeikis and Olivia Wilde’s nanny drama and public statement.
Jason Sudeikis and Olivia Wilde‘s nanny drama could positively affect their careers, a brand strategist tells Newsweek.
Read the full story here.
To say that the lines between PR, media and marketing are blurred is putting it mildly. What was once about facilitating and gatekeeping has now become a creative free-for-all as more brands step into the role of content makers to try to strike a chord with their respective audiences.
As an agency, we’re constantly thinking about best practices among the complimentary disciplines, along with how we can leverage a combination of them most effectively for our clients.
One of the more recent discussions was around engagement on social media. While we’re all familiar with it from a personal perspective, it’s still an area that can be a challenge from a business standpoint.
Even though there’s a general understanding among brands that social media is a marketing tool that can help them reach out to their customers, it can be difficult to convince them to loosen the reins and fully harness their network’s power to unlock the true potential.
But rather than brainstorming something like a list of the “10 tips for better social media engagement,” we simply wanted to show an example of the magic in action in this video from UK maxipad maker Bodyform, made late last year. The company created it in response to a man’s tongue-in-cheek “rant” on their Facebook wall, claiming that he’s been lied to about the “happy periods” depicted in their ads over the years.
What might make some brand managers bury their heads in the sand to avoid addressing, Bodyform embraced as an opportunity to get a conversation, ahem, flowing in its community.
“We found Richard’s post very amusing and wanted to continue the positive dialogue around periods that this generated,” said Yulia Kretova, brand controller for Bodyform, in a statement. “…Breaking down the taboo around Bodyform and periods has always been a challenge, and I hope that we have started to address this.”
The result? Well, not only did it delight fans and followers, but the video went viral, and we’re still talking about it months later as a hilarious – and effective – example of engagement at its best.
While the saying “no publicity is bad publicity” will always be up for debate, there’s no denying that any kind of feedback – even negative – can be a major opportunity in social media to convert its loudest naysayers into its most fervent fans. And that’s something none of us should overlook – period.
Google added 41 new features to their social network darling, Google+. Yes, 41! With 190 million monthly active users, Google+ is still not as popular as other social communities, but interactive expert Bernadette Coleman thinks that with these updates comes a more appealing, more competitive network. She explains why social media marketers and small businesses should pay special attention in New Google+ Features Hit the Web – via SocialMediaToday
Yahoo announced that Tweets have become an important information source for many and will now be featured in Yahoo’s news feed. While few details have been revealed, it’s probably safe to assume that Yahoo will feature tweets that are popular, influential and of course meet certain criteria for authenticity and newsworthiness. Business2Community contributor, Victoria Harres, helps communicators prepare and provides 4 Best Practices Brands Should Implement, Now That Twitter is a Yahoo News Source
King Fish CMO Gordon Plutsky wants to remind brands that people buy for emotional reasons. So while the digital marketing revolution has enabled companies to communicate directly with customers, it’s how companies choose to communicate with customers that will determine their ability to create emotional connections. Check out Gordon’s picks in 4 brands that emotionally connect with consumers – a look at leading companies that are moving past transactional relationships to better connect with empowered customers on iMediaConnection.
When Did Social Media Lose Its Way? In the early days of social media, users interacted like real people do. However, in time, social networks evolved into pits of broadcast messages. MarketingProfs‘ Verónica Maria Jarski posts an infographic from Hubspot that demonstrates the history of how brands lost their way in social media, and how they can find a path back to their roots.
Diane Schwartz of The PRNews Blog recollects one of her favorite childhood memories of the annual shopping excursion for school, with the coveted “list” in hand. Fast-forward decades later, now as a PR pro, she’s penned a new list of 11 Supplies for Your Back-to-School (PR) Backpack.
Pinterest is taking over social media like a tsunami of college students on a pizza delivery guy. Why not? It’s fun, highly addictive and now the 3rd most popular social media network. So how can you leverage that popularity to expand your reach? Carrie Morgan of Convince & Convert provides 5 Ways to Use Pinterest to Boost Press Release Results
The rules of search have changed. In fact, they change on a daily basis. Experts say social media’s influence on driving business via the web is expected to surpass search engine optimization (SEO). So, how can you use social media to increase your SEO rank and ensure that the rank and ensuing traffic will convert to web business? Jasmine Sandler of ClickZ provides some tips on How to Increase Your Search Rank Using Social Media via Mashable
Building brand loyalty is one thing. Marketing smartly through digital platforms is another. And strangely, the two don’t always walk hand in hand. Kyle Montero at iMedia Connection explains that digital marketing and fostering loyalty aren’t always mutually exclusive, but if you’re looking to jumpstart or improve your own online engagements with customers, you’d do well to take a page from these Brands breeding loyalty through digital
Most forms of marketing and advertising focus on attracting and engaging customers through a sales cycle to create awareness and interest, guiding the customer to consider and purchase. Lee Odden writes on ClickZ that while a lot of social media-savvy companies are leveraging social channels to engage with communities and for customer service, expectations are high to influence a social return on investment (ROI). Learn more in Optimizing Social Media Across the Customer Lifecycle
David Murdico at iMediaConnection thinks that a lot of efforts and resources are being wasted by too many businesses, brands and organizations that lack a clear understanding of social media marketing. He cites 5 Social Media Marketing Myths You Should Understand to provide a powerful way of building awareness, communicating with consumers and ultimately selling more stuff!
If your brand has a social media presence, consumers need to hear from you. 60% of Consumers Expect Brands to Respond on Social Media regarding service at least most of the time, according to a new report. Daniel Mickens reviews the findings of a recent online survey that looks at social media’s impact on people’s brand perceptions and purchasing decisions – via Mashable.
Do you tweet at the supermarket? “Like” your favorite brands? Scan QR codes? If so, you’re part of a growing group of social media savvy consumers who use technology to inform their purchasing habits. Lauren Dugan posts How Do Consumers Use Social Media To Shop? [INFOGRAPHIC] on AllTwitter – visualizing the results of a recent study that looks at consumers’ social media behaviors when they shop.
Facebook Engagement is a critical issue for social marketers, not only because consumer interaction has become a cornerstone of the new marketing landscape, but also because Facebook Engagement is critically tied to brand visibility on the platform. Morgan J. Arnold at SocialMediaToday examines how the type of Facebook Post – Photos, Videos, Statuses, Questions and Links – impacts engagement in Optimizing Facebook Engagement – Text, Links, Photos or Videos?
Consumer brand interactions have come a long way in the past couple years. The social web has turned into a consumer’s playground to talk about or interact with brands. People search for the best deals, assess product reviews, share the positive or negative insights with their social spheres of influence, and find locations — whether online or brick and mortar — to purchase a product. iMediaConnection contributor Nicole Rawski explains that every brand can benefit from understanding online engagement in her latest post How to really measure engagement.
10 Social Media Tips From a Top Media Agency – Whether your company is just getting its social sea legs or excelling in the digital world, there is a niche and opportunity for every brand on social media. While Facebook and Twitter are the building blocks that a brand should start with in the social sphere, your level of understanding impacts your brand’s ability to perform on social media. Mashable’s Christine Erickson spoke with a one of the top media agencies in the world to provide helpful tips for brands at any level.
With a predominantly female audience, Pinterest is a popular place to share photos for wedding planning, home redecorating, recipes, vacation destinations, and books. However, despite popular belief, your business doesn’t need to be product-based in order take advantage of the benefits that Pinterest offers. Stephanie Chandler shows Forbes readers how to get started in Pinterest Power: How to Use the Third Largest Social Media Site to Promote Your Business.
Go ahead and throw out everything you used to know about SEO, such as link building, keyword-rich content, internal links, and tracking results on SERPs. It’s time to start over. MarketingProfs‘ Aaron Dunn writes that in a little over a year, Google has rendered 10 years of SEO dogma mostly useless in The New Google Search: Six Changes That Rocked the SEO World.
Everyone knows Pinterest is one of the fastest growing sites of all time, shooting up to No. 3 among social networking sites in less than two years. Bonnie Kintzer, CEO, Women’s Marketing Inc. and iMediaConnection contributor, explains that it’s also the first design-focused site to reach mainstream working women with children in large numbers – the sweet spot of many brands and retailers in 7 reasons why Pinterest is unique for marketers.
You’re a small business with very limited resources (time, money, and employees), so how on earth can you incorporate a social media strategy into what you’re already doing – especially when there are so many avenues out there to cover? Liana Evans provides some helpful tips to get the most out of Social Media on a Small Business Budget on ClickZ.
Social Media Marketing success is based almost entirely on how well you engage your customers. James Meyer would like to qualify that by “almost” reasoning that if your efforts are not supporting a quality brand, product or service, you could do most everything perfectly and still not get great results. On SocialMediaToday he provides a number of great tools that create visibility and allow you to monitor your effectiveness in Measuring Engagement Levels in Social Media
David Murdico at AdAge thinks that too many brands are setting up social media “playgrounds” where fans get to play on the swings and see-saws while the company stays off to the side, just watching. In his recent post he asks Does Your Brand’s Personality Come Through In Social Media? and encourages brands to jump in and have some fun.
Now that Facebook has gone public, the social media world is officially spinning at hyper speed, but Dilip Venkatachari at iMediaConnection writes that social engagement will produce the most valuable currency – customer intelligence – during this era of social media growth in his latest article Why the future of social is all about engagement.
Social Media in business can be a great way to get in touch and stay in touch with clients, but there is a method to the madness. ClikCloud founder Dan Shapriro offers suggestions on how to create a positive, engaging social media presence in How To Include Social Media Business via CRN.
Though online marketing is still a work in progress, a recent report by the Chief Marketing Office (CMO) Council shows that most corporate management teams are fully supportive of digital investments, driven by the benefits of improved marketing ROI, stronger customer analytics, and richer online engagement. You can read more findings from the report in CMOs Expect Big Returns From Digital Marketing on MarketingProfs.
Women Are More Social – When It Comes to Social Media, That Is writes Entrepreneur’s Mikal E. Belicove reporting the results of Nielsen’s latest State of The Media report that shows women are the alpha players on the social media playground.
In How Products Participate In Social Media, expert blogger Matt Compton explains that the evolution of the Internet and smart devices has created an amazing fabric of connected lives and now weaves together people’s connections with things, and brands are starting to “participate” in new and meaningful ways. – via FastCompany.
Freelance writer Michael Estrin says there’s no longer a question whether a brand should have a YouTube channel. Instead, the question is, what should a brand do with its YouTube channel? Here’s his 6 lessons in launching a branded YouTube Channel on iMediaConnection.
Many businesses see their social media following as a list, without acknowledging there’s a human being on the other end. James Debono at SocialMediaToday thinks that they just aren’t “getting it” and gives 10 guidelines for Marketing with Social Media – Grow A Loyal Community by Increasing Your Worth.
Forbes contributor Anthony Kosner breaks down the success of YouTube’s recently Most Popular video KONY 2012, a poignant 30 minute video with over 50 million views that begs the question; can the power of social media do what foreign policy cannot? Kosner’s piece provides 12 Lessons from KONY 2012 from Social Media Power Users including be positive, get their attention and make it personal.
Arianna Huffington of The Huffington Post looks at the impact of Social Media in the media. Has the viral nature of news accomplished anything? Read more in her piece Virality Uber Alles: What the Fetishization of Social Media Is Costing Us All
This week also brings us a creative picture painting of The Beauty of Social Media, an infographic posted by Shea Bennett that takes a closer look at how the beauty industry has embraced Social Media, and the innovative ways the top brands are using Social Media channels in this post by AllTwitter.
For most, Social Media brings to mind Facebook or Twitter. Krista Neher points out that there are more opportunities beyond the obvious to grow brand presence in her recent post 6 Effective but Ignored Social Media Marketing Sites on ClickZ.