Last weekend I was invited to be a speaker at PR Advanced: Be The Change event at Boston University. I was excited for the opportunity to sit on a panel with executives from other PR firms, notably Fleishman-Hillard and Edelman. Other speakers included executives from the likes of IBM, MTV, APCO Worldwide and the Boston […]
Four Reasons Your Brand Should Avoid Facebook Here we find some great considerations from Small Business Trends for small businesses on the marketing value of Facebook. Make sure you do your homework first and have a purpose for being there. Lisa Barone shares insight on the top questions to ask yourself before leaping into building […]
Choosing the best social media buttons for your siteHelp keep your website from reaching “button overload” with this post from Memeburn.com‘s Alistair Fairweather. He provides helpful tips on how to select the proper sharing buttons for your site, where they should be place and how to implement them. How the Auto Industry Is Embracing Social […]
Facebook Launches Pages RedesignGet the lowdown on this week’s rollout of Facebook‘s new layout for Pages via this Mashable post from Ben Parr. What does it mean for your brand? Facebook Page redesign: 10 things admins should do RIGHT NOWSince this week’s first pick filled you in about all the Facebook Page changes, this post […]
Big companies with deep pockets are notorious targets for lawsuits. So when the news broke surrounding the truth in advertising of Taco Bell’s ground beef mixture, I wasn’t quick to make assumptions. Yet, nor was I surprised to learn that said kibble was a mix of beef and other things. In response to the crisis, did Taco Bell bring […]
Digg Updates Design to Draw Users BackRemember the days when part of your social strategy was to try and get your articles voted to the front page of Digg? Those days are long gone and Digg almost is as well. Mashable‘s Ben Parr highlights Digg’s recent user interface change in order to regain some of […]
Down the rabbit hole into the land of social media Mvelase Peppetta shares an entertaining comparison between the various personalities you’ll engage with in the social space and the classic characters from the Wizard of Oz, via this post on Memeburn.com. The Reports of B2B Marketing’s Demise are Greatly ExaggeratedDianna Huff continues to wave the […]
Some companies really get customer relations and service and make it the lifeblood of their culture. Zappos, Virgin America, Southwest Airlines, LL Bean, Amazon, Starbucks and my local Walgreens are a few brands that come to my mind when I think of customer-centric brands. But why do they seem to be the exception rather than […]
You are not alone. It’s no secret that the daily ins and outs of being a web-worker are filled with steady streams of inbound information. Tweets, emails, instant messages, RSS feeds and your Facebook news stream are just some of the sources of links to all sorts of great blog posts and news articles that […]
How Quora could get interesting Quora might be the shiny new social tool of the month, but the jury is still out as to whether there’s value contained within or even if the site will last. Chris Brogan provides his view via this post that continues on with a great comment thread from the community. […]