Posts

Persuasive Picks for the week of 05/02/11

in /by

Measure Metrics6 Social Media Metrics for SMBs To Track
Congrats! You’ve finally launched your brand on a few social platforms and you’re starting to make some headway with your efforts – but, how do you really know if you’re doing it right or if its working? Tracking a few basic metrics will help keep you on track, and Lisa Barone suggests a few to help get you started via this post on SmallBizTrends.com.

Social Media And The Modern Startup
Fast Company Expert Blogger Aaron Arnold explains how “social media allows early adopters to share the experience without the risk of being the entrepreneur creating it” via his own personal experience.

Social Media Policies: Let’s Talk About What You Should Do
Creating a social media policy for your organization can be a tricky task. Its almost like you need to be controlling without being controlling, right? Most organizations base their policies on telling employees what they can’t do when it comes to using social media. This GigaOm.com post from Mathew Ingram suggests trying to create a social policy with a positive stance, and he provides a few suggestions on how to do so.

Video and Social Media Marketing: Getting C-Suite Executives To Lead
Getting executive level buy-in for social marketing campaigns can be difficult – even more so if you want the executive to be physically involved with the project. David Murdico from Supercool Creative shares some helpful tips in gaining their support and participation in this article on MediaPost.com.

How Barbie & Ken Were Reunited by Social Media
Mashable‘s Erica Swallow began writing about Mattel’s social campaign to reunite Barbie and Ken earlier this year, and I selected her initial post as a Persuasive Pick back in January. This week, she follows up with more detail about the campaign and shares the results of its success.

Image Credit: RambergMediaImages

Persuasive Picks for the week of 04/25/11

in /by

Jumping20 Blogs Every Entrepreneur Should Read
Whats that? You’re looking for some new and exciting content to read? This Business Insider post from Alyson Shontell and Bianca Male has enough recommendations to keep small business entrepreneurs busy for quite some time!

Four Ways Leading Companies Are Using Social Media: Lessons For Us All
Ramon Ray shares four easily digestible social media success stories from some well-known brands – in this post on SmallBizTechnology.com.

SMB’s Continue to Increase Social Media Use
Marketing Pilgrim Managing Editor Frank Reed provides highlights from a recent American Express Open Small Business Monitor report that reinforced SMB’s slow and steady march into the deep end of the social media pool.

The shortcomings of Facebook “Likes”
Amielle Lake puts SMS and Facebook “Likes” up against each other to see which can inject a campaign with more juice – in this interesting read on iMediaConnection.com.

Frito-Lay Sets Guinness Record for Facebook Likes
Mashable‘s Todd Wasserman recaps details of Frito-Lay setting the Guinness World Record for highest number of Facebook Page “Likes” within a 24-hour period. Not only is the number they obtained impressive, but Fritos are really tasty when added to a nice bowl of chili and cheese.  🙂

Image: Cordey via Flickr

Persuasive Picks for the week of 04/18/11

in /by

Content Delivery Are You in Charge of Content Delivery?
Valeria Maltoni expands on how content creation and distribution is changing the face of marketing – and that companies (both SMB and Enterprise) need to understand the importance of using content to meet business objectives.

Say it with Me: ‘Social Media is Part of Marketing’
Many marketers are drawn to social media with the impression that it can provide instant gratification, and most are sorely disappointed after approaching it with that attitude. This SocialMediaToday post from Wendy Bryant urges marketers to view social media as an integrated part of their overall marketing strategy, and she shares a personal experience of how human connection and social media make for marketing success.

5 fantastic examples of interactive video
Many brands have started experimenting with their online video efforts by adding interactive elements to their productions that help drive user engagement and provide a more direct call to action. This iMediaConnection post from Dave Sanderson provides five examples of brands that have incorporated interactive elements into their efforts and the reasons why each one was a success.

Which Social Media Channels Matter the Most?
Choosing which social media platform will get the most attention can be a challenging, but necessary, task. Marketer Ernan Roman provides some insight on how to go about selecting the correct channels on which to focus your interactions – via this article on HuffingtonPost.com.

Social Media Usage By SMBs Often Ad-Hoc
InformationWeek‘s Kevin Casey shares the results of a recent SMB Group study that revealed while small- and medium-sized businesses are more apt to engage in social media than in prior times, many are still doing so without any formal strategy in mind.

 

Persuasive Picks for the week of 03/28/11

in /by

Phil Collins Rolling Stones Cover7 Social Media Lessons From Phil Collins
Marjorie Clayman guest posts on Jay Baer‘s Convince and Convert blog with this entertaining post that draws parallels between Phil Collins‘ career and social media best practices.

Do You Need a Social Media Detox?
Creating a balance between social media responsibilities at work and personal time can be a tricky task, and sometimes it can be overwhelming. GigaOm‘s Om Malik shares this fun info-graphic from Column Five Media that might help determine if you’re in need of a Social Media Detox.

15 Services to Manage Your Social Media Activity
If my previous pick found you in the need of a detox – but quitting cold-turkey isn’t in the cards – then perhaps one of these social media management tools can ease the flow of the information fire hose.

With +1, Google Search Goes Truly Social — As Do Google Ads
Google launched its anticipated “response” to Facebook’s Like button in the form of its new “+1” button which will appear in Google search results and later as a standalone button that can be added to individual websites. Get the full rundown via this TechCrunch post from MG Siegler.

Our Choice: The Funniest April Fools’ Jokes
Seeing that this work week ends on April Fool’s Day, it’s only fitting that I top off the picks with Mashable‘s selection of online pranks from the likes of Google, YouTube, LinkedIn and ThinkGeek.

If Your Social Content Isn’t Brand-Relevant, It’s Just Noise

1 Comment/in , /by

In the PR industry, we’re paid to make people take notice. Notice of products, services, people, companies. Notice of articles, comments, updates, events. And it’s not always easy – it’s a crowded world out there and “breaking through the noise” is a big challenge. Social media has opened up the options for promotion – we’re not tied only to third parties, such as media, to spread the word. We can create, share and promote our own content more than ever – and ask fans, customers, and followers to validate such content through “liking” it, sharing it, commenting on it, etc.

The biggest mistake we see in this type of promotion is a failure to connect the dots. Too many companies are so busy providing status updates and ad hoc content just to fill a page (or justify someone’s job), that they aren’t thinking about an integrated strategy. There’s also a lot of unrelated content posted by businesses that doesn’t seem to support the brand, the products or the company’s mission. Even if you are just trying to entertain your community and be conscientious to not over-promote to them, you should still make sure you’re posting content that makes sense. Otherwise, it’s just unnecessary noise.

The old ABC adage – Always Be Closing – doesn’t apply to social media and community efforts by brands. Of course you don’t want to be overly-promotional in your networks, or you’ll turn your fans away. They don’t want to be marketed to – they want to be talked with. And that means sharing interesting content that’s helpful, entertaining or intriguing in some way – but it should still tie to your brand.

One good example I saw recently was by the Life is Good company on Facebook. As a company that sells “optimistic apparel & accessories,” they are constantly posting inspirational quotes and images. They’re lucky in this aspect because it ties to their company’s mission. Recently, I noticed a post with a link to “Life is Good Radio.” I thought it was interesting that an apparel company took the time to create an online radio station. But when I listened, it made total sense – the songs were all upbeat, inspirational and happy. The station reinforces the company’s mission – optimism. Music provides that emotion for many of us, and the company describes the programming as “eclectic and reflective of the company’s positive outlook.” They nailed it.

When thinking about your social media and marketing content, how do you ensure it ties to your brand or company’s mission? Are you considering the tone you’re setting with the content you share? Are you taking the time to train anyone responsible for growing social networks and community on your behalf, so that they are fully aware of that tone/sentiment, and so that they know how to tie interesting and engaging content to your brand?

Here are a few tips:

  • Post content that gets people thinking about an issue, topic or trend that ties to your business. Content should relate to your business in order to help brand recall. If a customer remembers your brand when thinking about an issue, you’ve won. For example, as a parent, I’m always thinking about ways to keep my children healthy. Say I follow a company on Facebook that makes children’s iPad apps, and they post 10 tips for helping my child to build a strong memory. I’m going to remember that brand as helpful and resourceful, and oh yeah – I should probably check out their app.
  • Post content that gets people to engage with you. It’s all well and good to post a funny dog video but it’s even better – especially if you sell products to dog owners – to get people to answer a question about the video on your Facebook page – spending more time exposed to your brand, logo, messages, etc. – and likely to come back again to see what other people’s answers are to that question (enforcing that sense of community around your brand).
  • Post content that makes sense. This seems obvious, but if you work for or represent Chrysler, Tweeting that people in Detroit don’t know how to drive is … well, just stupid. Even if it was your personal opinion. Social media doesn’t mean you have to share every thought. Especially if you want to keep your day  job.

 

 

Persuasive Picks for the week of 03/21/11

in /by

Pepsi RefreshPepsi Refresh: Social Media’s Pearl Harbor or Waterloo?
This post by Chris Yeh on the Agency Collaboration blog responds to Bob Hoffman’s “scorching” Ad Contrarian post with a fresh and insightful view on the highly publicized Pepsi Refresh campaign.

Why I’m Glad I Went to SXSW (Despite My Reluctance): One Virgin’s Experience
Fresh off the heals of our own @missusP’s post about her first-time SXSW experience comes this entertaining recap from MarketingProf‘s Ann Handley. And yes, this is the second week in a row that Ms. Handley has appeared in our picks…let the rumors begin!  😉

Three social media marketing techniques that brands should probably ditch
Econsultancy tech reporter Patricio Robles provides a short list of social marketing techniques that brands should consider avoiding when deploying new campaigns.

Why Social Media is Perfect for Small Businesses
TMCnet.com contributing editor Gary Kim shares the results of a recent American Express survey that revealed that word of mouth is still one of the primary ways small businesses gain new customers – which is also one of the benefits of a properly executed online social strategy.

Facebook Questions Goes Where Quora Can’t
Quora certainly rocked the “buzz meter” in the beginning of 2011. ReadWriteWeb‘s Mike Melanson shares highlights from Facebook‘s announcement of its newly enhanced Questions feature that will make it more valuable to users.

Persuasive Picks for the week of 03/14/11

in /by

Lady GagaThe secrets of Lady Gaga’s social media success
Simon Owens highlights the path of Lady Gaga’s success with all things social including some pretty jaw dropping stats via this post on TheNextWeb.com.

5 Questions (and Answers) About Social Location Marketing
MarketingProf‘s Ann Handley shares a short Q&A with “Social Location Marketing” author Simon Salt, who explains why location-based marketing will continue to be relevant and worthy of consideration as part of your overall social strategy.

How Do You Know if Social Media Marketing is Working?
Ira Kalb challenges a recent post from BNET blogger Jeff Haden, where he suggests that “social media marketing is a waste of time” and “doesn’t produce tangible results.”

Most Marketers Clueless About Social Media Conversations
This SocialMediaExaminer.com post from Amy Porterfield highlights the results of the 8th annual Alterian survey, which found marketers admitting to struggles when it comes to customer engagement across multiple social platforms.

Facebook ‘Likes’ more profitable than tweets
Mashable‘s Sarah Kessler breaks down the findings from a recent Eventbrite study that used “in-house social analytics tools to track ticket sales on the site” to determine that Facebook “Likes” drive more sales than Tweets pointing to the same event.

Photo source: AllieIsWierd.com

Persuasive Picks for the week of 03/07/11

in /by

LinkedIn TodayLinkedIn Today: A Social News Product For Professionals
Earlier this week LinkedIn held a press conference to announce their new product strategy. The announcement included the launch of their new social news product for professional called “LinkedIn Today.” Leena Rao provides details on LinkedIn’s direction via this post on TechCrunch.

Go guerrilla on social media
Business Standard reprints this nice chunk of content from the book “Gorilla Social Media Marketing” by Jay Conrad Levinson and Shane Gibson that helps marketers to approach their social strategies with gorilla tactics.

70% Of SMBs Plan To Use Social Media
Informationweek‘s Kevin Casey shares the results of a recent Techaisle poll that found 7 out of 10 small businesses plan to use social media in the next year – however, a little less than half of those planning to use it aren’t actually sure how it will help their business.

5 Smart Social PR Campaigns to Learn From
Mashable‘s Leyl Master Black shares five innovative PR campaigns from big brands like Healthy Choice and KFC that have successfully integrated social components.

6 Reasons Your Social Media Sucks
James Kotecki, online content strategist for the Huffington Post lays out the reasons why your social media sucks and urges readers to experiment to find the right combo of tools to make your strategy work.

Charlie Sheen’s Biggest Win: Social Media

in /by

The buzz word d’jour (or public drug I should say) is Charlie Sheen. His odd behavior and ‘tiger blood’ antics have been splashed across the media industry as every channel, news story and website has jumped whole-heartily onto the Sheen train wreck. Although I could write an entire blog post about how out-of-control he and his ‘winning’ attitude are, or debate if this whole thing may just be an act, I thought it would be more refreshing to look at how social media has become Sheen’s most vocal supporter.

Highlights from Sheen’s “winning” social media campaign:

Sheens Korner
There’s no doubt Sheen’s bizarre rants combined with his celebrity status are fueling the success of his social media campaign. He provokes fascination. He is the epitome of a celebrity uncensored. And without a publicist by his side limiting his talk show appearances or discouraging runaway ranting to the public directly—Sheen has given his audience a raw look into the coveted celebrity world.

He has embraced his social media power by connecting with fans through erratic tweets and videos that have gone viral. This has allowed him to promote the “Charlie Sheen” brand and has led Sheen to paid endorsement deals for products and brands via Twitter and Facebook.  And while he sees himself as a ‘warlock’ and his PR tactics are risky to say the least— every media outlet wants an exclusive interview with him.  Sheen managed to get in front of the story (even if he was behind it), has taken control of the bad publicity and has somehow turned this mess into an advantage.

Sheen is winning.

So my fellow tiger-blood addicts, what do you think of Sheen’s off-the-wall approach to a publicity campaign? Is he winning the PR war? Are his social media successes going to be short-lived? Please share your thoughts in the comments below.

 

Persuasive Picks for the week of 02/28/11

in /by

Social Media Cycle

Understanding the Social Media ROI Cycle
The 60 Second Marketer‘s Jamie Turner shares some excellent insight into Social Media ROI and the various phases of a social campaign via this guest post on Mashable.

Lessons From a Corporate Insider: Dream Big, but Think Small
Leading the charge to convince corporate communications of the benefits of moving into the the social space can be a tremendous challenge. This post from Mark Ivey on MPDailyFix.com provides some good tips, along with a personal experience story direct from Mark. As an added bonus, additional advice from the community continues on in the comments section.

Proof of Life: 4 Reasons Why B2B Marketing Lives On
MPDailyFix turned up this other great pick by way of this Pro-B2B post from Carlos Hidalgo who shares “our reasons why B2B marketing is still alive and kicking.“

Expand Your Social Media Mix: Twitter Alone is Not Enough
This excellent post from Jeremiah Owyang hits the nail on the head by urging readers to add a little more “steak” (more substantial content) to their social media mix. Several social tool alternatives are shared to help get you away from focusing on Twitter as your primary content sharing vehicle.

Why the digital agency will never die
In this iMediaConnection.com post. JetSet Studios CEO, Russell Scott shares his take on why digital agencies are here to stay and how the “story” is at the center of it all.