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Influencers Who Inspire: Hubspot’s Mike Volpe

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Just a little over a year ago, Christine Perkett won a guest spot on Hubspot TV with Mike Volpe.  Christine received 40% of the vote and had the privilege of guest hosting with Mike live from their Cambridge, MA offices.  We’ve always had a huge appreciation for Mike here at PerkettPR, and appreciated him welcoming Christine so warmly and making her guest spot a really fun and rewarding experience. We were psyched he agreed to do an interview for our blog and to be a part of our Influencers who Inspire series.

Mike is the Chief Marketing Officer of HubSpot. He joined in early 2007 as the company’s fifth employee  and currently serves as Chief Marketing Officer.  He heads  HubSpot’s lead generation and branding strategy through inbound marketing, including blogging, search engine optimization, video marketing, and social  media.  Since Mike joined HubSpot, the company has  grown from 10 to 5,000 customers, expanded from five to 300 employees, and raised $65 million in venture capital.  Under Mike’s leadership, HubSpot’s marketing  has won more than 30 marketing awards and has been featured in over 20 marketing  and business books.  Mike is a cutting-edge B2B inbound marketer who speaks at  numerous conferences, hosts a weekly live marketing video podcast on HubSpot TV, is one of the 100 most popular marketers on  Twitter, consistently posts on blog.hubspot.com, and appears as  a marketing speaker at  industry conferences.  He has also guest lectured at Harvard Business School,  Babson University, Carnegie Mellon, TCU, Boston University, and MIT Sloan School of Management.

 

You wear many hats at HubSpot. How do you manage it all?

The truth is that I don’t manage it at all.  I have a great team.  At this point in our growth, there is little I can do as one person directly that has a huge impact.  The impact I can have is by setting the right strategy and playbook, making sure we have the right people on the team, and mentoring the team members to help them grow.

 

What do you love about your role at Hubspot? Anything you dislike about your role or would like to change?

I love marketing.  Call me a marketing geek, but I love thinking about marketing problems and talking about marketing.  Doing marketing at HubSpot is like a triple dose of marketing because we’re marketing our marketing software to marketers.  There isn’t much I would change – I’d love it if we had a gym in the office or had a chef cater our meals, both of which we are considering for our next space.

 

If you could golf with anyone in particular (celebrity or athlete), who would it be and who would win?

I love to golf, and Tiger Woods is the natural choice because his raw talent is a level above everyone else.  But I don’t think it would be much fun to play a round with him, it would be too intense and he’d probably get really frustrated with me really fast, and it just would not be fun.  So I’ll go with Bill Murray.  He is a good golfer and hilarious – nothing could be more fun than to play 18 with him.

 

What topics do you enjoy speaking about the most?

Is there something to speak about besides marketing?  I actually don’t speak a lot anymore, but when I do, I prefer to speak about my own experiences in marketing.  That is what I know best and I usually hate it when some “guru” is up on stage talking about marketing, yet they have not worked in marketing at a real company in years.

 

What is next for you in 2012? And, for HubSpot?

In 2011 my wife and I had our first child, sold our condo in the city, moved to the suburbs after we renovated a house, hired a nanny and my wife went back to work.  So we’re looking to have a less hectic year in 2012.

For HubSpot though, I think 2012 will be a huge year where a lot of the groundwork we have done over the past couple of years starts to pay off in a big way.  I am more positive about the next 12 months than I have ever been in the history of the company.  There are so many things to be excited about, most of which are not ready for prime time yet.  All I will say is make sure to join us at Inbound 2012 for an amazing event and some big announcements.

 

Christine Perkett’s “Hurricane” chat with Mike Volpe on HubSpotTV: PR, Ping, fashion, JetBlue, Twitter faux pas’ and more

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Thanks to your votes (nearly 40% of the total votes!), Christine Perkett (@missusp) co-hosted this past Friday’s episode of HubspotTV with Mike Volpe (@mvolpe). Another highly entertaining and informative episode of the weekly video podcast, Christine and Mike discuss – among other things – the following topics:

  • Big brands and customer engagement – from customer service to product development, what are today’s expectations? Who’s doing it right?
  • Is PR Dead? What is social media’s impact on the industry, and how can it compliment traditional PR/marketing strategies?
  • Managing your inbox – with the arrival of Google’s Priority Inbox, will e-newsletters and email blasts still make an impact?
  • Marketing Tip of the Week – tune in to hear it!

You can watch the full episode via the player below if you missed it. I hope you enjoy it as much as we did! If so, give Hubspot a 5-star rating on iTunes, won’t you? If you have additional questions or comments for Christine, please share them in the blog comments below.


Online vs offline networking

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Based on our expanded services over the last few years and the plethora of social media posts on this blog, we’re obviously huge fans of online networking. But when I attended the MarketingProfs B2B Forum TweetUp Monday evening, I was reminded how important face time is with those we connect with online.

I had the pleasure of seeing older friends/industry colleagues like Chris Brogan, Jim Storer, Jim Spencer, Patrick Rafter and Ann Handley, and I was fortunate enough to meet those who were – until now – online acquaintances such as Steve Woodruff, Diane Hessan, Mike Volpe and many others. I also received a lot of flack from Joselin Mane about the fact that I don’t go to enough TweetUps. And you know what, despite my push back about lack of time for family commitments, work and personal friends – let alone TweetUps – he has a point. There’s nothing quite like face-to-face networking. It provides the opportunity to create stronger bonds with others and discover chemistry that might not come through as quickly in online conversations. (It also keeps you “real” – here’s a funny post about how online and offline behaviors differ.)

Although I recognize the value in such events and enjoy most of them, I really don’t get to as many as I probably should. But you know what, I don’t see many other PR agency leaders at them either. So I started to wonder, is it a generational gap? Is online networking enough? Are those that don’t do both missing huge opportunities?

After a few of us listened to Brogan run through his event schedule – and wondered just how he does it – we talked about how not everyone is created equal. What I mean by that is that not everyone has the same personal or work situation – and so reasons for attending or not attending vary greatly.

@jeffglasson @chrisbrogan @fairminder

Younger workers seem much more likely to attend events on a regular basis – they often live in closer proximity to the city (here in Boston, anyway) and they usually have interest in meeting people for personal reasons as well (friendship or dating, for example). Older workers may live in the suburbs with a healthy commute both ways, and thus attend less often – and become more choosy about what they attend and why they attend. With many who have spouses or families waiting at home, the options for attending the overflow of events may be even slimmer.

Don’t forget that a lot of people who are active in online communities – such as Twitter and Facebook – physically live in rural areas and barely get to any face-to-face events at all. Are they at a disadvantage?

What’s your opinion?

  • Is there a generational gap in networking?
  • Is it a sign of career dedication (or lack thereof)?
  • Do you gain business value from every event?
  • Does it hurt to attend less events or is online networking just as valuable?