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Persuasive Picks for week of 2/13/12

Stephanie Shkolnik takes a look at the components critical to long-term success as you plan your social strategy in How social actually impacts your bottom line via iMediaConnection.

Social media amateur aficionado Dr Layla McCay attends five Social Media Week events and brings back Five Social Media Lessons From the Cutting Edge for The Huffington Post.

MarketingProfs‘ Chris Chariton explains why marketers should focus on content creation, online marketing, and technology in the article Five Trends B2B Marketers Need to Understand to Succeed in 2012.

Adam Vincenzini rounds up some of the latest tools and apps that are generating some buzz online in This week’s most useful new social media tools via TheNextWeb.

Persuasive Picks for week of 1/23/12

WebProNews writer Drew Bowling shows how social media was used in the workplace this past year in Facebook Accounts For 80% Social Media Traffic World-wide and other fun facts about social media at work.

Dr. Trevor Davis provides commentary on the excitement and usefulness of social media in his ZDNet post titled Listen to social media and find out what’s trending

‎Lara O’Reilly of MarketingWeek says that Brands can’t afford to #fail when it comes to social media crisis… in her latest report.

Allie Gray Freeland gives MarketingProfs readers a lesson in PR 2.0 in this slide show named Five Tips for Online Public Relations Success

Perkett’s “Persuasive Women” Series Continues with Ann Handley

PerkettPR is very excited to enter 2012 with a great new interview in our “Persuasive Women” series. This new interview is with someone we truly admire, Ann Handley. Ann is a 12-year veteran of creating and managing digital content.

Ann is the Chief Content Officer of MarketingProfs, which provides marketing know-how for business people through a full range of online media, and the co-author of the best-selling Content Rules: How to Create Killer Blogs, Podcasts,Videos, Ebooks, Webinars (and More) That Engage Customers and Ignite Your Business (Wiley, 2011) (www.contentrulesbook.com).

Previously, she co-founded ClickZ.com and was a journalist for the Boston Globe as well as a writer and editor for a host of other publications, including those magazines in the back pockets of airline seats.

Currently, she writes for MarketingProfs as well as its blog, the MarketingProfs Daily Fix , a blog in the top 20 of the Advertising Age Power150. She can also be found at the Huffington Post , American Express OPEN Forum, and her personal blog, Annarchy.  She also writes a monthly column for Entrepreneur magazine. On Twitter, she has more than 100,000 followers @marketingprofs.

What motivates you to get out of bed every day?

Actually, Instagram motivates me BEFORE I get out of bed. I typically check the photo-sharing social network while I’m still lying prostrate — I love the network’s visual storytelling capabilities, which only reminds me how awesome content is, which only reminds me how awesome relationships with content creators are, which only reminds me how amazing the rest of my job is, which only reminds me that I need coffee….

What keeps you up at night?

Pretty much anything. I don’t sleep well.

But here goes….

What keeps me up at night professionally: My sincere regret that more companies don’t see the full, robust, incredible, awesome potential of content! That more companies don’t see their content and online publishing efforts as the cornerstone of their marketing, but instead bolt it onto existing efforts in a freakish, unattractive way.

Also professionally: When I have a big speech coming up — like I do now next month in Kansas City  — I’m fretting about that in the middle of the night. In a healthy way, probably (the nerves motivate me to do my best). But it’s fretting, nonetheless. (Oh and by the way, you should come.)

What keeps me up at night personally: I admit I’m a worrier. I worry about my college-aged kid, who lives in an iffy neighborhood near his school. I worry about my daughter, just because I’m a mother. I worry about global warming and the polar bears. I occasionally regret having the second burrito at dinner. How much room do we have….?

I’m kidding.

Sort of.

What’s one sentence or phrase you find yourself using all the time?

“Solve or share, don’t shill.” It’s the mantra I repeat ALL. THE. TIME. to companies looking for a bottom-line guide to their content strategy. And I like it because it sums up — in five simple, alliterative words — what should guide the content you produce. Another way of saying that, is: “Put the needs and wants and perspective of your customers first.” But that’s not nearly as memorable.

Secondly, I find myself quoting Nicki Minaj’s “Super Bass” liberally these days, just because I’ve had the song stuck in my head for weeks now. (This is what happens when you carpool teens around.) But that can get awkward in certain circles. So I don’t think I’ll mention that here.

How has your life changed from five years ago to today? Where do you hope to be five years from now?

I’m five years older. So there’s that. Also, as Content moved center stage with marketers, I found I actually had something to say! So I wrote a book, “Content Rules” with C.C. Chapman. That has been a rewarding, rich experience in so many ways: It has opened up new and interesting doors, and in it I found a great friend (and “wubby” [work hubby]) in C.C.

More generally, I also like the perspective I have now, which I didn’t have a few years ago. Despite what I said above about worrying — I don’t take things as seriously as I once did. I have more fun in my life and work, and I’m grateful for my awesome kids, my wonderful man, my rewarding social relationships, and my work at MarketingProfs for creating the path to that.

Where do I hope to be? Sheesh. I always have trouble with prognostications. But if I’m as happy as I am now… I’m good. If content is front and center for Marketing, then I’m really good. If everyone here reading this is still caring about what I have to say in five years — if I feel more connected to people and not less, so — well, that would be something, wouldn’t it? (I told you I’m terrible at crystal-ball gazing.)

When was the last time someone inspired you?

I’m inspired every day by the people around me creating and curating content via Instagram, Pinterest, Twitter, and the like. I’m inspired by my colleagues at MarketingProfs to do more things, to push harder, to be more. I’m inspired by people who take chances, who try new things, who leap into the unknown — like friends who start companies and make changes and do other things than I can’t list here.

But generally, I’m inspired by honesty: People who do things that they are driven to do, that rings true for them, that they are compelled into. Relationships that are real. Companies that create stuff which is truly a mirror of the soul of who they are, or who they want to be. I love that. And I find it incredibly rewarding and inspirational. I want to steep in it. I want to fill some social hot tub with it and sit in it for a good, long time.

When was the last time you got pissed off?

(LOL — this is only time I’ve ever been asked this question — and I love it!)

I got really ticked a few hours ago at my (teenage) kids, who appear allergic to any sense of order in the family room. Seriously? That laundry basket of clothes has needed folding for a week. The bowl of grape stems on the entertainment center?!

Am I your housemaid? THAT. PISSES. ME. OFF.

I probably should come up with something more broadly appealing or more profound — certain candidates surging in the polls do not thrill me — but you asked “last time,” so parents out there: Can you relate?!?!?

What was the last thing that made you laugh so hard you cried?

Tina Fey’s Bossypants. If you haven’t read it, I can’t imagine why not. You will pee your pants. (If you’ve had kids. If you haven’t, you’ll just laugh.)

How does your personal brand influence your job? Or are they one and the same?

I can’t say I fully understand what the term “personal brand” means. Possibly I’m not sophisticated enough. Here’s how I see it: I am who I am online, and sometimes I represent the brand I work for (MarketingProfs). I don’t change who I am because of that, although I probably modify my behavior a bit (as in: I don’t swear, or I don’t get too personal). So I guess the short answer is that they are pretty closely aligned.

How do you manage your role at MarketingProfs, your personal brand and the rest of your life so smoothly? What’s your secret?

I don’t think there is a secret, really. I love my job. I love the rest of my life, too. I guess my secret is that I don’t fake it. But is that a secret? I can’t imagine so — it just is.

I think — as in most things in life — relationships are key to everything. I do well on social networks because I truly value the relationships I build there. I treasure my personal relationships. I value my friends. This isn’t groundbreaking, I’m sure. But it makes my life worth living.

Can you share your favorite work tools for collaboration, productivity, or organization?

MarketingProfs is a virtual organization. So Skype is a connectivity and productivity and collaboration tool. As is Basecamp. As is Dropbox.

I also like our Team ‘Profs private Facebook group, along with a handful of other private groups I belong to that allow me to check my sanity and deepen relationships. See above.

What’s next for you in 2012?

The paperback edition of Content Rules comes out in the spring. MarketingProfs continues to grow and morph. I’m celebrating my one-year anniversary as a columnist for Entrepreneur magazine (http://www.entrepreneur.com/author/1726). Otherwise? I think I said I was terrible at looking ahead….

Persuasive Picks for the week of 11/14/11

Why Social Media Works is a great article by
Joe Britton, CEO of Sugar Ventures LLC and provides some insight at Business Insider on to how advertisers can reach consumers through mobile and social media marketing.

 

MarketingProfs Ford Kanzler and H.Buford Barr explain the skills and attributes needed to be a successful PR pro; and how to adapt to current trends in today’s PR world in an article entitled Nine Essential Skills for Any Public Relations Professional.

David Nordfors, Adjunct Professor IDC Herzliya, asks Huffington Post readers “Who doesn’t want the survey-less society?” and explains how Web 2.0 is making it happen in his article Commemities: Analytics in the Age of Web 2.0.

 

Why Companies Should Invest in Google+ Brand PagesMashable publishing partner ClickZ explains “When Google makes a move in the social space, it’s important to pay attention to, understand, and identify how the offering can and should be leveraged for your business.”

 

Another article worth reading is Social Media Marketing Grows Among Small Businesses.  Are you a small business who utilizes social media to engage clients? Nathan Eddy at eWeek reports that you are not alone, a recent survey indicates that small businesses are allocating more time to social media marketing.

 

 

Persuasive Picks for the week of 08/29/11

Social Blue Prints15 Case Studies to Get Your Client On Board With Social Media
This Mashable post from Jonathan Rick provides 15 recent social media case studies along with the underlying principles that went along with their success.

Snackable Content: The Key to Engagement
I first heard the phrase “snackable content” a few years ago. At the time, it stood out as a great way to describe the type of content that brands should be creating and offering up to their online communities. Fast forward to this past week, and once again the term resurfaces and remains just as relevant as you’ll see in this MarketingProfs post from Glenn Engler.

Social business holds steady gap behind consumer social media
Dion Hinchcliffe provides a detailed look into the current state of social in the enterprise, complete with stats and links to other resources via this post on ZDNet‘s Enterprise 2.0 blog.

The importance of being human
Next to listening, adding a human element to your efforts in the social space online is one of the best things you can do for your brand. Francois Gossieaux breaks down the concept of “humanization” and explains whey you should care via this post on iMediaConnection.

How Social Media Users Engage with Marketers on Twitter
This post from eMarketer.com shares some highlights from a recent Lab42 survey that revealed how users react to, follow and engage with brands on Twitter. Perhaps the results prove the need for more humanization?  🙂

Persuasive Picks for the week of 08/08/11

LinkedInGetting the Most Out of LinkedIn for B2B (and Beyond!)
MarketingProfs Managing Editor Matthew Grant recaps some great LinkedIn tips for B2B organizations that were part of a “MarketingProfs How2” segment that was originally part of a This Week in Digital Media episode featured on the PJA Radio website. A link to the audio segment is also availble in the post.

How We Approached Social Media As A Brand New Business
Ex chartered accountant turned small business entreprenuer, Tahzeen Basunia shares his story of getting started with social media while starting a brand new business selling natural, vegetarian sweet boxes at the same time.

13 Hot Facebook Marketing Tips From the Top Pros
The crew over at SocialMediaExaminer.com continue to pump out incredibly useful content like this tip packed post from on Facebook Marketing.

How Your Business Should Be Preparing for Google+
David Polykoff provides some food for thought as to why business need to start preparing for the launch of Google+ Business pages and the SEO potential they’ll bring to your brand.

Twitter, Facebook And LinkedIn: Social Media And American Identity [INFOGRAPHIC]
Shea Bennett from Mediabistro‘s AllTwitter blog shares this stats packed infographic from Hasai that goes into great detail about how Americans use social networking sites. Is it just me or do these stats not paint a very positive picture of the average American?

Photo courtesy of Nan Palmero

Persuasive Picks for the week of 07/18/11

EngagementsWhat is Engagement in Social Media?
Angela Hausman explores the definition of “engagement” via this post on SocialMediaToday. Be sure to read through the comment thread for additional definitions and view points from the SMT community.

What does Google+ mean for your social media policy?
Technologist David Reinhardt expands on the potential impact Google+ will have on the way we maintain personal and work relationships and the added complexity this new social platform could add to your organization’s social media policy.

How to Turn Customers Into Loyal, Raving Fans
Mike Michalowicz, author of “The Toilet Paper Entrepreneur” expands on the value and importance of under promising and over delivering when it comes to building the ultimate customer base, via this post on WSJ.com.

Is Social Media Experiencing the Search Engine Consolidation?
Fast Company expert blogger, JD Rucker, explores the idea of a future where social platforms begin to consolidate and morph into new sources of online search.

Email Metrics: Open, Click Rates Highest in the Morning
Gain some insight into becoming a better email marketer in this MarketingProfs post that shares key findings and great statistics from a recent MailerMailer report.

Persuasive Picks for the week of 06/27/11

Google+Google Launches Google+ To Battle Facebook
Google’s announcement of their new Google+ service has been getting mixed reviews around the blogosphere from those who have been able to get an invite thus far. Get caught up with what the service entails, with this overview from Mashable‘s Ben Parr.

Does Social Media Have a Return on Investment?
This Fox Business post on Fast Company takes a look at the topic of ROI from several different perspectives, including Audi’s social success in garnering consumer engagement (but not sales), Joe Fernadez‘s Klout, WildfireApp CEO, Victoria Ransom and online customer social support platform, Lithium.

B2B social media: Treat it as you would any relationship
Sure, B2C brands tend to steal the spotlight when it comes to showing success with social media-based campaigns, but B2B companies can be just as successful if they use the right approach. This interesting post on MediaUpdate draws a parallel between engaging in the social space and the many phases of human relationships – from flirting all the way through marriage.

Facebook, LinkedIn, and Twitter Hit New Audience Highs
Get a quick overview of the latest comScore Media Metrix stats around the growth explosion being experienced by the big 3 social platforms we all know and love (well, uh… “like”), via this post on MarketingProfs.

The Secret to Making Social Media Work: Get It on a Calendar
Help get your extra busy schedule in check with keeping tabs on all your social monitoring and updating duties with these three practical steps found on Business Insider.

Persuasive Picks for the week of 03/21/11

Pepsi RefreshPepsi Refresh: Social Media’s Pearl Harbor or Waterloo?
This post by Chris Yeh on the Agency Collaboration blog responds to Bob Hoffman’s “scorching” Ad Contrarian post with a fresh and insightful view on the highly publicized Pepsi Refresh campaign.

Why I’m Glad I Went to SXSW (Despite My Reluctance): One Virgin’s Experience
Fresh off the heals of our own @missusP’s post about her first-time SXSW experience comes this entertaining recap from MarketingProf‘s Ann Handley. And yes, this is the second week in a row that Ms. Handley has appeared in our picks…let the rumors begin!  😉

Three social media marketing techniques that brands should probably ditch
Econsultancy tech reporter Patricio Robles provides a short list of social marketing techniques that brands should consider avoiding when deploying new campaigns.

Why Social Media is Perfect for Small Businesses
TMCnet.com contributing editor Gary Kim shares the results of a recent American Express survey that revealed that word of mouth is still one of the primary ways small businesses gain new customers – which is also one of the benefits of a properly executed online social strategy.

Facebook Questions Goes Where Quora Can’t
Quora certainly rocked the “buzz meter” in the beginning of 2011. ReadWriteWeb‘s Mike Melanson shares highlights from Facebook‘s announcement of its newly enhanced Questions feature that will make it more valuable to users.

Persuasive Picks for the week of 03/14/11

Lady GagaThe secrets of Lady Gaga’s social media success
Simon Owens highlights the path of Lady Gaga’s success with all things social including some pretty jaw dropping stats via this post on TheNextWeb.com.

5 Questions (and Answers) About Social Location Marketing
MarketingProf‘s Ann Handley shares a short Q&A with “Social Location Marketing” author Simon Salt, who explains why location-based marketing will continue to be relevant and worthy of consideration as part of your overall social strategy.

How Do You Know if Social Media Marketing is Working?
Ira Kalb challenges a recent post from BNET blogger Jeff Haden, where he suggests that “social media marketing is a waste of time” and “doesn’t produce tangible results.”

Most Marketers Clueless About Social Media Conversations
This SocialMediaExaminer.com post from Amy Porterfield highlights the results of the 8th annual Alterian survey, which found marketers admitting to struggles when it comes to customer engagement across multiple social platforms.

Facebook ‘Likes’ more profitable than tweets
Mashable‘s Sarah Kessler breaks down the findings from a recent Eventbrite study that used “in-house social analytics tools to track ticket sales on the site” to determine that Facebook “Likes” drive more sales than Tweets pointing to the same event.

Photo source: AllieIsWierd.com