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Say No To FOMO Marketing

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Often, when a new client comes to us for marketing help, they are overwhelmed by the scope of possibilities and in particular, the social media landscape. Of course, we help them to understand that not every idea is applicable to their business. “But what about x social channel? We see everyone doing it now,” they’ll often retort.

The scope of marketing software and social media channels is indeed vast and overwhelming. But in reality, not everything is right for your business needs. Just because you see GoPro doing some very cool thing on a social media channel does not mean it will yield the same results for you or even that the social channel is applicable to your audience… especially if you’re a B2B company. Marketing strategy built from the Fear of Missing Out (FOMO) is naive at best, and irresponsible at worst.

Instead of looking around at what everyone else is doing and thinking “We need to be there, too,” step back. Ask yourself these four things before you kick off your marketing brainstorm, and ensure that your strategy makes sense for your needs and isn’t born out of FOMO:

  1. Start with your business goals – marketing is not an island unto itself. It’s there to support the business and help roll out the red carpet for sales. What are the overarching business goals that marketing is supporting?
  2. Analyze the competition – ok, so we said don’t fret over what everyone is doing, but definitely check out what your competition is doing and more importantly, if it seems to be working. Learn from their mistakes so you can avoid making your own.
  3. Understand your customers – in fact, ask them where they hang out online. Where do they prefer to consume content? The answers for a B2C company are likely much different than a B2B company. THIS IS ALL THAT MATTERS – that you’re reaching the right audience, not every audience.
  4. Analyze your resources – what is the size of your marketing team? How many minds do you have to brainstorm great ideas with? How many bodies do you have to execute the work? What is your budget? These questions alone should demonstrate how not all marketing is created equal. Ensure that your strategy and social media efforts are of reasonable proportion to your resources. It’s much worse to start a marketing campaign and fail to execute well because you tried to do too much, vs. taking on smaller efforts that are executed flawlessly.

Starting with these four simple questions can help your marketing team to keep the eye on the prize and not get fearful that they aren’t doing the latest cool thing. Marketing trends come and go. Trust your expertise in knowing your customers and prospects and communicating with them where, when and how they want to communicate and consume content. If they start to demonstrate a change in social channels, you can begin to explore.

Put Some Spring Into Your Marketing

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Happy Spring! It’s hard to believe we’re already rounding the corner to Q2. Here are a few quick tips to breathe new growth into your marketing:

1) LISTEN to your customers – what value are they seeing? What else could you offer to them? What do they need in 2019?

2) ENGAGE – beyond promotion of your own content, how is your brand talking with – not just at – key audiences?

3) EDUCATE – certainly your team has a wide array of knowledge across a variety of business or industry topics. Share resourceful content with your audience that educates or helps them – vs just sharing your own branded content about your business.

4) ANALYZE – measure what’s worked well in Q1 so far. Are your images and messaging aligned? Do traffic and leads indicate your marketing content is working? Has the buyer’s journey changed at all? Pivot accordingly.

Persuasive Picks for the week of 05/30/11

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JetBlueHow JetBlue’s Social Media Strategy Took Flight
Mashable‘s Todd Wasserman shares an interesting Q&A with JetBlue Marketing SVP Marty St. George that provides some insight into the company’s tremendous success with their social efforts.

5 top social media security threats
There’s plenty of information out there about the benefits of integrating social media into your overall marketing strategy and how to dip your toes in the water. But how much thought have you given to the risks? This Network World post from Chris Nerney covers five of the biggest social media security threats that enterprises could encounter.

SEO + Social Media + Blogging: When Will Big Business Catch Up?
Crispin Sheridan, Senior Director of Search Marketing at SAP in New York, shares highlights from Hubspot‘s recent “2011 State of Inbound Marketing Report” via this post on Clickz.com.

Behold the Awesome Power of Social Media
Bnet‘s Steve Tobak recaps the recent viral social media storm surrounding artist Stevie Koerner and retailer Urban Outfitters. The article shows how social media has the power to emotionally charge a situation and negatively impact a brand regardless if the company is legally in the right.

B2B Marketers and Social Media – The Catch 22 Situation
Sometimes it might feel like the success of our social content and SEO optimization efforts are tied to the whims of Google and their continual tweaking of their search algorithms. To some degree it may be, but this Technorati post from Amit Saxena provides some helpful direction to B2B marketers on how to cope with the fluctuations.

Persuasive Picks for the week of 04/18/11

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Content Delivery Are You in Charge of Content Delivery?
Valeria Maltoni expands on how content creation and distribution is changing the face of marketing – and that companies (both SMB and Enterprise) need to understand the importance of using content to meet business objectives.

Say it with Me: ‘Social Media is Part of Marketing’
Many marketers are drawn to social media with the impression that it can provide instant gratification, and most are sorely disappointed after approaching it with that attitude. This SocialMediaToday post from Wendy Bryant urges marketers to view social media as an integrated part of their overall marketing strategy, and she shares a personal experience of how human connection and social media make for marketing success.

5 fantastic examples of interactive video
Many brands have started experimenting with their online video efforts by adding interactive elements to their productions that help drive user engagement and provide a more direct call to action. This iMediaConnection post from Dave Sanderson provides five examples of brands that have incorporated interactive elements into their efforts and the reasons why each one was a success.

Which Social Media Channels Matter the Most?
Choosing which social media platform will get the most attention can be a challenging, but necessary, task. Marketer Ernan Roman provides some insight on how to go about selecting the correct channels on which to focus your interactions – via this article on HuffingtonPost.com.

Social Media Usage By SMBs Often Ad-Hoc
InformationWeek‘s Kevin Casey shares the results of a recent SMB Group study that revealed while small- and medium-sized businesses are more apt to engage in social media than in prior times, many are still doing so without any formal strategy in mind.

 

Persuasive Picks for the week of 02/22/10

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sara_lee_fb Any Way It’s Sliced, Appeal of Social Media Grows
The integration of social media into marketing strategies continues to march into the mainstream, and this NY Times post provides many examples of big brands that are embracing social media as part of their current campaigns.

9 things I’ll never do again with social media
The Orange County Register’s Jon Lansner asked nine friends to share something that they’ll never do on their social networks any time soon. Some of the responses are entertaining, but they also provide some basic practical advice.

Five easy ways to maximize your social media content
Sometimes the simplest ways to boost the impact of your online social efforts can fall by the wayside. James Gurd from the eConsultancy blog provides five easy things you can (and should) do to help maximize your efforts.

Social Media Makes National Pancake Day Huge for IHOP
Chris Crum from WebProNews shares a look into IHOP’s (International House of Pancakes) use of social media techniques to promote this year’s National Pancake Day.

Digital Marketing Guide: Social Media
David Berkowitz from Advertising Age created this Q&A based social media guide that provides great answers to many common and current questions.

Persuasive Picks for the week of 11/16/09 – Focus on Social Media Guidelines and Policies

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Hey B2B marketers: It’s okay to have fun!
Marketing strategist and author, David Meerman Scott reminds companies that B2B marketing still means communicating with people and doesn’t need to be boring.

What makes a blog successful?
Brazen Careerist, Penelope Trunk shares stories of blogging success straight from her own experiences.

Create social media guidelines to engage your customer
This post from Daniel Burrus on TechJournalSouth.com is one in a series containing advice on creating social media guidelines. This pick zeros in on the importance of establishing clear and consistent focus across the company.

A Call for Social Media Guidelines
The topic of social media guidelines continues with this post on PharmExec.com – recapping some of the biggest issues facing the health care industry as it attempts to engage in social media.

A Few Guidelines for Drafting Social Media Guidelines
This post from Chris Crum rounds out a trilogy of picks on social media guidelines and features video interviews with Wayne Sutton and Patrick O’Keefe.

Persuasive Picks for the week of 07/05/09

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I generally don’t add any commentary to the beginning of the picks posts, but this week I have to say that you’re in store for some pretty entertaining reading (and viewing). I love when a post makes me smile, and a few of these did just that. Please let me know in the comments if you agree. Enjoy!


Nike Censors LeBron James Dunk Incident; Creates Needless PR Fiasco
Nike takes the heat as they learn a lesson about transparency – the hard way.

Blogging Truth: No One Likes Your CEO
Lisa Barone from Outspoken Media serves up this fun and entertaining post about why your company’s CEO might not be the best person to write the corporate blog.

Since When Are Blogs Not Social Media?
Brian Clark from Copyblogger reminds us that the blogs were the original form of social media and still hold tremendous value in your social media strategy.

Life after 80, or what World of Warcraft can teach you about marketing mastery
Christoper S. Penn channels your “inner-gamer” with this fun look at how World of Warcraft compares to marketing strategy.

How P.F. Chang’s Uses Twitter to Be Awesome
Word of Mouth Marketer, Andy Sernovitz shares this inspiring interview that she shot with Kelly Morehead of the restaurant chain P.F. Changs. Their innovative use of Twitter is a story that B2Cs’ can learn from.

Persuasive Picks for the Week of 05/03/09

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The Seven Deadly Sins of Social MediaThe Seven Deadly Sins of Social Media
David Griner from Luckie & Company and TheSocialPath blog provides some helpful advice to companies looking to take the plunge into Social Media. He adds an entertaining twist to the subject by aligning the tips with the “Seven Deadly Sins.”

How Twitter Can Drive Your Bottom Line
Stephen DiMarco from the Compete.com blog posts some very interesting stats and examples of companies that have had impressive success in adding Twitter to their overall marketing strategy. Dell’s achievement of $1 million in sales – exclusively through Twitter – is just one of the examples shared. Read on for more.

A Second Look at Measuring the Corporate Blog
Kyle Flaherty of BreakingPoint Labs revisits the challenges of measuring your blog’s success and provides seven areas that he and his team focus on to conduct their own success measurement.

Micro-interactions Get People Talking. Thank You, Corner Bakery
With the rapid influx of “follower” collectors on Twitter, it’s refreshing to see the occasional example of real businesses integrating Twitter into their marketing strategy and doing it well. David Armano shares this quick example of how Corner Bakery is getting off to a great start on Twitter by making the right moves.

Will Social Media Save The Newspaper Industry?
We’ve seen a lot of announcements lately that newspapers across the country are slowly closing their doors. Many papers are scrambling to revise strategies that will allow them to keep their doors open, and many of those strategies involve social media. This post by David Finch on SocialMediaExplorer.com questions if that will be enough to keep them operating.

Persuasive Picks for the week of 04/12/09

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Magpie logoHow to Sell Your Soul on Twitter and Who’s Buying
The water in the Twitter stream will only get dirtier as it continues to take precedence in the mainstream media spotlight. Spam-based money making marketing schemes are a part of that filth, and Marshall Kirkpatrick chronicles one such abuse that has ties to the likes of Apple, Skype, and Flip.

5 Ways TurboTax Is Reinventing Tax Day With Social Media
Rohit Bhargava of the Influential Marketing blog shares 5 ways that Intuit is leveraging social media to help reduce stress for TurboTax Free Efile users during tax time.

“Social Media” is hype. “social media” is real.
While tons of companies are still struggling with how Social Media fits into their marketing strategy, Damien Basile of the Cause=Habit blog helps readers cut through the hype of it all and see it’s not really as complicated as it seems.

Bloggers Be Warned: FTC May Monitor What You Say
The decline of print media and the rise of “citizen journalism” via blogs is raising a red flag with the FTC. Michael Bush from AdAge.com shares new information on some new potential guidelines that will apply to bloggers and online writers who are compensated to promote or review products.

A Video of Google’s Data Center
Here’s a rare look look inside of Google’s new container-based data center. I had to throw this in just for the “cool geekiness cred.” 🙂 Get your geek on!