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Persuasive Picks for the week of 12/14/09

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Planet Hollywood Resort & Casino: Social Media, FUN and ROI
Marketing Prof’s Community Manager, Beth Harte gives readers a look into social media efforts coming from the Las Vegas strip via her interview with Brandie Feuer, Director of Interactive Marketing for Planet Hollywood Resort & Casino.

9 Tips for Enriching Your Presentations With Social Media
Savvy business professionals looking to create more interactive and attention grabbing presentations will find value with Olivia Mitchell’s tips for engaging audiences with the most popular online social media platforms.

Is Social Media Privacy an Oxymoron?
Erik Qualman from SearchEngineWatch discusses the decision between maintaining personal and business presences on social media platforms. While not a new topic, it certainly warrants revisiting as privacy features on various sites continue to evolve.

10 Tips for Better Business Blogging
New Marketing Lab’s Colin Browning provides details on his 10 tips for better blogging that are part of the presentation he gave at IDC Insights. He includes his presentation materials via Slideshare as well.

Top 10 biggest social media stories of 2009
From Twitter to “Government 2.0,” Vator.tv’s Ronny Kerr chronicles some of the biggest acquisitions, valuations and emerging technologies throughout 2009.

Persuasive Picks for the week of 09/07/09

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techcrunch_punked.jpgYeah OK, So Facebook Punk’d Us
Facebook’s PR team gets some fun revenge on TechCrunch by pulling a fast one on Arrington & Company by subtly revealing a new “feature.”

Gaffe by Tweet: Top 10 Social-Media Slip-Ups Musicians, movie stars, professional athletes and now, even politicians are flocking to Twitter. Some use it well. Some don’t. Newsweek shares 10 slip-ups from the political camp.

Social Media for B2B
Socialnomics author, Erik Qualman gives some insight and advice to B2B companies looking to wrangle their social media strategies… by reviewing the way B2C’s have been doing it.

The new PR: Nimble Twitter responses make grass roots easy (or hard)
Sarah Gilbert shares a few stories showing the importance of listening, responding and acting quickly to customer comments on social media channels.

How Customer Support Organizations Must Evolve
Along the same lines of the previous pick, Jeremiah Owyang expands on how customer service organizations must evolve and adapt to survive the rapid changes in customer communication. Slides from Jeremiah’s recent presentation on the topic are included in the post.